Senior Transformation Facilitator

What you can expect! Find joy in serving others with IEHP! We welcome you to join us in “healing and inspiring the human spirit” and to pivot from a “job” opportunity to an authentic experience! Reporting to department leadership, the Senior Transformation Facilitator serves as a strategic partner in driving organizational excellence and advancing enterprise-wide transformation initiatives. The Senior Transformation Facilitator will work closely with leaders and Team Members throughout the enterprise to build internal problem-solving capability, develop a culture of continuous improvement, and improve efficiencies to stabilize key processes utilizing a variety of tools including Lean Methodology. The Senior Transformation Facilitator will coach leaders and teams at all levels to strengthen operational effectiveness, align initiatives with strategic priorities, and foster a culture of continuous improvement, innovation, and accountability. Acting as a change leader, this position bridges strategy and execution by enabling data-driven decision-making, overcoming barriers, and ensuring that transformation efforts deliver measurable impact for the organization and those it serves. Commitment to Quality: The IEHP Team is committed to incorporate IEHP’s Quality Program goals including, but not limited to, HEDIS, CAHPS, and NCQA Accreditation. Perks IEHP is not only committed to healing and inspiring the human spirit of our Members, but we also aim to match our team members with the same energy by providing prime benefits and more. Competitive salaryState of the art fitness center on-siteMedical Insurance with Dental and VisionLife, short-term, and long-term disability optionsCareer advancement opportunities and professional developmentWellness programs that promote a healthy work-life balanceFlexible Spending Account – Health Care/ChildcareCalPERS retirement457(b) option with a contribution matchPaid life insurance for employeesPet care insurance Education & Requirements Five (5) years of demonstrated experience, at a professional level, in process/project management including participation in improvement projects or operations and five (5) years in a dedicated Lean role Experience leading change management initiatives at an enterprise levelProject Management experienceExperience with advance Lean technical concepts such as level loading, pull, mistake proofing and rapid changeoverExperience leading VSA, RIE, Process Mapping, and DiscoveryPrior health care experience preferredBachelor's degree from an accredited institution requiredIn lieu of the required degree, a minimum of four (4) years of additional relevant work experience and successful completion of a competency assessment is required for this positionThis experience is in addition to the minimum years listed in the Experience Requirements aboveMaster's degree from an accredited institution preferredCertified trainer or group facilitator preferred Key Qualifications Advanced comprehensive knowledge, familiarity, and aptitude in the following:Lean tools and methodologies, including A3 thinking, Kaizen events, value stream mapping and Lean technical concepts such as 5S, quality, flow, and visual systemsThe use of small group and adult learning techniques Applied Data Analysis Change Management principlesUnderstanding of interdependencies with cross-functional stakeholders and business implications of decisionsDemonstrated ability to build trust, influence stakeholders at all levels, and navigate difficult conversations with tact and professionalism to drive alignment, resolve conflict, and accelerate transformation outcomesDemonstrated skill in successfully working with and motivating diverse work teams, including group process facilitation, change management and conflict resolutionMust demonstrate influence without authority and be proficient in modeling and navigating highly dynamic situations requiring Emotional Intelligence (EQ)Skilled in teaching improvement concepts and principles to diverse audiences from Executive Leaders to frontline staff. Must be able to assess learning styles and modify approach to meet the need of the moment or learning styleExcellent project and time management skills. Must be able to utilize critical thinking & discernment to escalate or mitigate as needed to overcome delays and barriers Strong communication skills (verbal, written and listening)Highly proficient in all Microsoft Office applications, with an emphasis on Word, Excel, and PowerPointMust be able to understand and support teams through data-driven problem solving through A3 Thinking and Change Management processStrong analytical and critical thinking skillsRead and interpret data and translate data into meaningful information to shape work at both the department and enterprise levelAbility to analyze and document complex business processes using process modeling tools such as Microsoft Office Products (Word, Excel, SharePoint, PowerPoint, Visio, PowerPoint, etc.)Proven ability to:Interact effectivelyBe comfortable with public speaking and to varied audiencesPossess a problem-solving mindset Perform complex tasks, prioritize multiple projects and work under pressure to meet deadlines in a fast-paced environmentPossess leadership qualities Start your journey towards a thriving future with IEHP and apply TODAY! Pay Range $104,041.60 USD Annually - $137,841.60 USD Annually