Senior Transformation Delivery Manager
for sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. We must not repeat job title as heading. No Job ID etc. Remove boilerplate. Must preserve all substantive info. We need to parse the posting. Content: Who Are We: M&T Equipment Finance Corporation (Open to locations within our corporate footprint to include Baltimore, Bridgeport, New York City, Buffalo) A high-performing, customer-focused organization committed to being the most trusted partner for equipment financing solutions. We bring together specialized expertise and the full strength, reach, and capabilities of M&T Bank to drive customer growth, deepen relationships, and deliver durable returns. What You’ll Do: Lead the MTEFG Technology Transformation Program As a Senior Transformation Program Manager, you will sit within the MTEFG Transformation Office and drive the technology and platform transformation initiatives. This includes, but is not limited to: core system consolidation and upgrades, requirements, data, integrations, testing, and deployments. You will partner closely with Product, Technology, and Business leadership along with external vendors to define and implement the future-state technology platforms. You will: [list of bullet points] What You Bring: Experience, Expertise, and Passion for Transformation We’re looking for a seasoned Transformation Delivery leader who combines strategic thinking with hands-on experience in driving transformation across complex business environments. You’ll thrive in this role if you bring: A bachelor’s degree and at least 7 years of experience in business and technology transformation programs, product management, or project management. (Equivalent experience of 10 years, including 6 years in relevant roles, will also be considered.) Proven expertise applying program governance frameworks, methodologies, and tools to deliver measurable outcomes in large-scale transformation programs. A recognized certification (e.g., PMP, SAFe, Agile, or related certification). A track record of leading enterprise-level, high-impact change initiatives in large organizations, with clear evidence of driving business value. Exceptional communication skills with the ability to translate complex concepts into clear, compelling messages and influence stakeholders at all levels, including executive leadership. A natural ability to adapt and lead through ambiguity, bringing clarity, confidence and creativity to evolving situations and shifting priorities. A mindset that embraces transformation as opportunity, with the resilience and flexibility to pivot, reframe challenges and guide others through uncertainty. Preferred Qualifications and Experience: Elevate Your Impact While not required, the following qualifications and experience will help you thrive and lead with even greater influence: Experience coaching or developing talent, including mentoring junior practitioners or enabling non-experts to perform transformation activities confidently and successfully. Experience collaborating with customer experience, UX, or human-centered design teams to create change strategies that are empathetic, user-informed, and adoption-ready. Proficiency in collaboration and transparency tools such as Jira, Miro, Target Process, or Trello, tools that support agile ways of working and cross-functional alignment. Exceptional problem-solving and strategic thinking skills, with a demonstrated ability to connect dots across systems, teams, and initiatives. Industry experience in banking or financial services, including a strong understanding of the regulatory, operational, and organizational dynamics that influence transformation success. Strong business acumen, with the ability to anticipate organizational challenges and design strategies that drive measurable outcomes. Experience with people leadership responsibilities, including performance management, resource planning, recruitment, and mentoring, whether formally or through matrixed team structures. M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $118,200.00 - $197,000.00 Annual (USD). The successful candidate’s particular combination of knowledge, skills, and experience will inform their specific compensation. Location Philadelphia, Pennsylvania, United States of America We need sections: About the role (maybe "Who Are We" is about company, but "About the role" could be description of role? The posting has "What You’ll Do" which is responsibilities. "Who Are We" is about company. Could map to "About the role"? But guidelines: use headings for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we need to decide which sections have content. - About the role: Could be a brief description of the role (maybe from "What You’ll Do"? Actually that is responsibilities). "About the role" could be a summary of the role, maybe from "Who Are We"? But that's about company. However we can still include "About the role" with a paragraph describing the role: Senior Transformation Program Manager leading MTEFG Technology Transformation Program. That is present in "What You’ll Do". We could put that as About the role. - Responsibilities: list of duties from "You will:" bullet points. - Requirements: mandatory qualifications: bachelor's degree + 7 years experience, etc. Also certification, proven expertise, track record, communication skills, adaptability, mindset. - Qualifications: maybe preferred qualifications? Could be separate: Qualifications (required) and Preferred Qualifications? But guidelines only list Qualifications (maybe includes both required and preferred?). However we have separate "Preferred Qualifications and Experience". Could treat as Qualifications (required) and Skills (maybe preferred?). But we also have Skills section. Could map: Skills: technical/proficiency like Jira, Miro, etc. Also problem-solving, strategic thinking, industry experience, business acumen, people leadership. - Benefits: Not mentioned besides pay range. No explicit benefits like health, retirement. So we should not create Benefits section unless posting actually states them. It does not. So omit Benefits. - Pay: Yes, pay range given. So include Pay section with that info. - Schedule: Not mentioned. Omit. Thus sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Pay. We need to ensure we don't include filler like "commensurate with experience". Not present. We need to preserve all substantive info. Must not invent or summarize away detail. Must keep details like locations (Baltimore, Bridgeport, New York City, Buffalo) and location Philadelphia. Should we include location? It's not a heading but could be part of About the role or a paragraph. The instruction: do NOT put Job ID / requisition numbers as headings — fold minor metadata into a short
or drop it. Location is minor metadata? Could be included in a paragraph. Probably include location in About the role paragraph. We must remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. None present. Now craft HTML. Structure:
About the role
... paragraph describing role and location etc.
Responsibilities
- ... each bullet
Requirements
- ... each mandatory requirement
Qualifications
Maybe we can include preferred qualifications as a list? Or we could treat Qualifications as preferred qualifications. But we also have Skills. Let's decide: Requirements = mandatory (degree, years, certification, expertise, track record, communication, adaptability, mindset). Qualifications = preferred qualifications (coaching talent, CX/UX collaboration, tool proficiency, problem-solving, banking industry experience, business acumen, people leadership). Skills = maybe technical skills like Jira, Miro, etc. But those are also in preferred qualifications. Could split: Skills = proficiency in collaboration tools (Jira, Miro, Target Process, Trello). Qualifications = other preferred qualifications (coaching, CX/UX, problem-solving, strategic thinking, industry experience, business acumen, people leadership). However guidelines only list Skills as a possible heading; we can include it if we have specific content. Let's extract: Preferred Qualifications and Experience list: - Experience coaching or developing talent, including mentoring junior practitioners or enabling non-experts to perform transformation activities confidently and successfully. - Experience collaborating with customer experience, UX, or human-centered design teams to create change strategies that are empathetic, user-informed, and adoption-ready. - Proficiency in collaboration and transparency tools such as Jira, Miro, Target Process, or Trello, tools that support agile ways of working and cross-functional alignment. - Exceptional problem-solving and strategic thinking skills, with a demonstrated ability to connect dots across systems, teams, and initiatives. - Industry experience in banking or financial services, including a strong understanding of the regulatory, operational, and organizational dynamics that influence transformation success. - Strong business acumen, with the ability to anticipate organizational challenges and design strategies that drive measurable outcomes. - Experience with people leadership responsibilities, including performance management, resource planning, recruitment, and mentoring, whether formally or through matrixed team structures. We could split: Skills: Proficiency in collaboration and transparency tools such as Jira, Miro, Target Process, or Trello. Qualifications: The rest of preferred qualifications (coaching, CX/UX collaboration, problem-solving/strategic thinking, industry experience, business acumen, people leadership). Also maybe include "Exceptional problem-solving and strategic thinking skills" as part of Qualifications. But we also have "Exceptional problem-solving and strategic thinking skills" which is a skill. Could be Skills as well. However we already have Skills for tools; we could also include problem-solving under Skills. But guidelines: prefer a few substantive sections over many thin ones. Might combine all preferred qualifications into Qualifications and not have Skills. But we have a specific request to use Skills heading if content exists. We have content for skills (tools). Could also include problem-solving under Skills but then we would duplicate. Better to have Skills for tools, and Qualifications for other preferred qualifications. Now Requirements: mandatory: - Bachelor’s degree and at least 7 years of experience in business and technology transformation programs, product management, or project management. (Equivalent experience of 10 years, including 6 years in relevant roles, will also be considered.) - Proven expertise applying program governance frameworks, methodologies, and tools to deliver measurable outcomes in large-scale transformation programs. - A recognized certification (e.g., PMP, SAFe, Agile, or related certification). - A track record of leading enterprise-level, high-impact change initiatives in large organizations, with clear evidence of driving business value. - Exceptional communication skills with the ability to translate complex concepts into clear, compelling messages and influence stakeholders at all levels, including executive leadership. - A natural ability to adapt and lead through ambiguity, bringing clarity, confidence and creativity to evolving situations and shifting priorities. - A mindset that embraces transformation as opportunity, with the resilience and flexibility to pivot, reframe challenges and guide others through uncertainty. Now About the role: Should include description: Senior Transformation Program Manager leading MTEFG Technology Transformation Program, sits within MTEFG Transformation Office, drives technology and platform transformation initiatives, core system consolidation and upgrades, requirements, data, integrations, testing, deployments, partnering with Product, Technology, Business leadership and external vendors to define and implement future-state technology platforms. Also location: Philadelphia, PA (and open to locations within corporate footprint: Baltimore, Bridgeport, New York City, Buffalo). Also mention company description: high-performing, customer-focused organization committed to being most trusted partner for equipment financing solutions, brings specialized expertise and full strength of M&T Bank. We need to preserve all substantive info. So include that. Now Responsibilities: list of bullet points from "You will:" after "You will:" includes many items. Let's extract them: - Lead multi-disciplinary teams through complex business transformation initiatives and high-impact strategic engagements. - Build credibility and trusted relationships with senior stakeholders and key partners across the organization to break down silos and enable collaboration. - Design, implement, and manage initiatives in alignment with enterprise governance standards and practices. - Ensure technology solutions align with business objectives, regulatory requirements, scalability needs, and customer experience goals. - Lead with influence, serving as the trusted advisor to sponsors, project leaders, and stakeholders, driving alignment, clarity, and momentum. - Develop data-driven strategic recommendations by leveraging deep knowledge of banking, customers, products, processes, technology, and organizational dynamics. - Lead cross-functional teams with diverse perspectives