Senior Transformation Delivery Manager

About the role

M&T Equipment Finance Corporation is a high‑performing, customer‑focused organization committed to being the most trusted partner for equipment financing solutions. Leveraging the expertise and reach of M&T Bank, the company drives customer growth, deepens relationships, and delivers durable returns. The role is open to locations within the corporate footprint, including Baltimore, Bridgeport, New York City, and Buffalo.

Responsibilities

• Lead the MTEFG Technology Transformation Program, overseeing core system consolidation, upgrades, requirements gathering, data integration, testing, and deployments.
• Partner with Product, Technology, Business leadership, and external vendors to define and implement future‑state technology platforms.
• Guide multi‑disciplinary teams through complex business transformation initiatives and high‑impact strategic engagements.
• Build credibility and trusted relationships with senior stakeholders and key partners to break down silos and enable collaboration.
• Design, implement, and manage initiatives in alignment with enterprise governance standards and practices.
• Ensure technology solutions meet business objectives, regulatory requirements, scalability needs, and customer experience goals.
• Serve as a trusted advisor to sponsors, project leaders, and stakeholders, driving alignment, clarity, and momentum.
• Develop data‑driven strategic recommendations leveraging deep knowledge of banking, customers, products, processes, technology, and organizational dynamics.
• Lead cross‑functional teams with diverse perspectives to drive alignment and informed decision‑making.
• Manage multiple efforts simultaneously, sequencing activities to mitigate risk and achieve target business outcomes.
• Provide senior leadership with clear, actionable insights through comprehensive program performance reporting.
• Establish operating rhythm, set pace, and ensure disciplined delivery alongside senior leaders and strategic partners.
• Define clear outcomes, success metrics, and performance indicators to measure transformation success and value realization.
• Maintain disciplined tracking, documentation, and escalation of critical actions, decisions, risks, and issues.
• Develop and tailor communications, presentations, and other artifacts for audiences across the organization.
• Adapt quickly to new challenges, unfamiliar domains, and evolving priorities while fostering a culture of innovation and continuous improvement.
• Apply prioritization and resourcing strategies to ensure effective deployment of talent and capabilities.
• Mentor team members, share best practices, and promote continuous learning to elevate transformation delivery capabilities.
• Champion adoption of transformation delivery tools and best practices to ensure proper identification, documentation, management, and escalation of actions, risks, decisions, and issues.
• Understand and adhere to the company’s risk and regulatory standards, policies, and controls in accordance with the risk appetite.
• Design, implement, maintain, and enhance internal controls to mitigate risk on an ongoing basis, and identify risk‑related issues needing escalation.
• Promote an environment that supports belonging and reflects the M&T Bank brand.
• Maintain M&T internal control standards, including timely implementation of audit points and addressing issues raised by external regulators.
• Complete other related duties as assigned.

Requirements

• Bachelor’s degree and at least 7 years of experience in business and technology transformation programs, product management, or project management (or equivalent 10 years of experience, including 6 years in relevant roles).
• Proven expertise applying program governance frameworks, methodologies, and tools to deliver measurable outcomes in large‑scale transformation programs.
• Recognized certification such as PMP, SAFe, Agile, or a related credential.
• Track record of leading enterprise‑level, high‑impact change initiatives in large organizations with clear evidence of driving business value.
• Exceptional communication skills, able to translate complex concepts into clear, compelling messages and influence stakeholders at all levels, including executive leadership.
• Ability to adapt and lead through ambiguity, providing clarity, confidence, and creativity amid evolving situations and shifting priorities.
• Mindset that embraces transformation as opportunity, with resilience and flexibility to pivot, reframe challenges, and guide others through uncertainty.

Preferred Qualifications

• Experience coaching or developing talent, including mentoring junior practitioners or enabling non‑experts to perform transformation activities confidently.
• Collaboration with customer experience, UX, or human‑centered design teams to create empathetic, user‑informed, adoption‑ready change strategies.
• Proficiency with collaboration and transparency tools such as Jira, Miro, Target Process, or Trello that support agile ways of working and cross‑functional alignment.
• Exceptional problem‑solving and strategic thinking skills, with demonstrated ability to connect dots across systems, teams, and initiatives.
• Industry experience in banking or financial services, including a strong understanding of regulatory, operational, and organizational dynamics that influence transformation success.
• Strong business acumen with the ability to anticipate organizational challenges and design strategies that drive measurable outcomes.
• People‑leadership experience, including performance management, resource planning, recruitment, and mentoring, whether formally or through matrixed team structures.

Pay

The pay range for this position is $118,200.00 – $197,000.00 Annual (USD). The final compensation will reflect the successful candidate’s specific combination of knowledge, skills, and experience.

Location: Philadelphia, Pennsylvania, United States of America