Senior Transformation Consultant

About the role

A Transformation Consultant will help clients develop strategies, design how their organizations operate, and successfully implement and adopt change. The role brings together expertise across business transformation, operating model, process improvement, organizational change and adoption, and AI-enabled ways of working to translate strategy into practical, measurable business outcomes. You will collaborate with Perficient and client teams to assess business challenges, design, and implement transformation solutions, facilitate stakeholder alignment, and measure outcomes and value. Depending on experience, you may also lead workstreams and teams, shape solutions and sales pursuits, mentor others, and contribute to practice development. Perficient is a global AI consulting leader transforming the world's largest enterprises and biggest brands. You will work with innovative technologies, expand your skills, and become part of a global community of talented, diverse, and knowledgeable colleagues.

At Perficient, we promise to challenge, champion, and celebrate our people. You will experience a unique and collaborative culture that values every voice. Join our team, and you’ll become part of something truly special. We believe in developing a workforce that is as diverse and inclusive as the clients we work with. We’re committed to actively listening, learning, and acting to further advance our organization, our communities, and our future leaders… and we’re not done yet.

Perficient is the global AI and technology consulting firm disrupting the traditional consulting model. Powered by our 7,000+ advisors, engineers, and designers, Perficient implements AI-first solutions that break conventions and deliver outcomes that matter. Proudly serving clients that represent the world’s most innovative brands, and in collaboration with our powerful technology partner ecosystem, we bring deep industry expertise and data-driven design to redefine how businesses run and succeed. Perficient is different. For real. Learn more at perficient.com .

Responsibilities

• Assess client strategies, operating models, processes, organizations, governance, measures, and change environments to identify transformation opportunities.
• Develop business strategies and translate them into future-state capabilities, organization structures, roles, processes, governance, decision rights, measures, and ways of working.
• Develop and execute organizational change and adoption approaches, including change impacts, stakeholder engagement, readiness, communications, training, and adoption.
• Facilitate workshops and stakeholder discussions to evaluate options, develop recommendations, build alignment, and support decision-making.
• Develop transformation roadmaps, implementation plans, business cases, performance measures, and value realization approaches.
• Use qualitative and quantitative information to develop insights, recommendations, and measures of transformation performance, adoption, benefits, and business value.
• Support transformation implementation while managing assigned activities, deliverables, dependencies, and client relationships.
• Leverage AI to accelerate consulting delivery and help clients identify and implement opportunities to transform processes, operating models, roles, decision-making, and ways of working.
• Contribute to solution development, pursuits, estimation, mentoring, and practice development, with leadership and accountability increasing based on experience and role level.

Qualifications

• Typically, 5–15+ years of relevant professional experience, with role level determined by experience and demonstrated capabilities.
• Demonstrated experience across both business/operating model transformation and organizational change and adoption, although candidates may have greater depth in one area.
• Experience developing strategies and translating them into operating models, process improvements, transformation roadmaps, and implementation plans.
• Experience assessing and designing operating model components, including capabilities, organization, roles, processes, governance, decision rights, measures, and ways of working.
• Experience developing and executing change management activities, including change impacts, stakeholder engagement, communications, training, readiness, and adoption.
• Strong analytical and