Senior Trainer and Coach, WWFE Global Trainer Centre of Excellence

About the role

The Senior Trainer and Coach will deliver advanced global enablement and training programs to support the development of our field organization, front-line managers, and select leader-of-leader audiences. This role requires a deep understanding of AWS services, industry trends, and value propositions to effectively communicate them in executive-level training sessions.

Responsibilities

• Deliver advanced global enablement and training programs to support the development of our field organization, front-line managers, and select leader-of-leader audiences and enable them to articulate complex AWS value propositions to line-of-business leaders, C-suite executives, in terms of customer outcomes.
• Contribute to the development of new training programs and/or the iteration of existing programs to meet evolving business needs.
• Congduct high-impact employee training using a variety of sophisticated instructional techniques and delivery methods, including executive-level coaching, immersive learning experiences, and strategic workshops.
• Create engaging and transformative learning experiences in each training class, incorporating innovative strategies and technologies.
• Collaborate with key internal stakeholders and leadership to ensure accurate, effective, and strategically aligned delivery of training content.
• Provide expert content and class feedback to course developers to drive continuous improvement and innovation in curriculum quality.
• Deliver advanced programs that incorporate AWS strategy, mission, and technology with our sales and business development methodologies at an enterprise level.
• Guide field team members, front-line managers, and leaders-of-leaders in translating intricate AWS solutions into compelling, enterprise-level business outcomes for customers.
• Actively collaborate across the global team to ensure consistency and excellence in program delivery across different regions and formats, while allowing for necessary customization.
• Stay at the forefront of AWS services, industry trends, and value propositions to effectively communicate them in executive-level training sessions.
• Design and implement innovative post-program activities to reinforce learning and encourage application of advanced skills in real-world scenarios.
• Gather and analyze comprehensive feedback from training participants to drive continuous improvement and strategic evolution of program effectiveness.
• Demonstrate willingness and ability to travel up to 60% of the time to deliver high-impact, in-person training sessions regionally, and globally.

Qualifications

• Experience in facilitating, or experience in a training role, including technical training, or a mix of training, performance management and coaching/mentoring
• 2+ years of B2B sales experience
• Experience giving skills and communicating complex concepts clearly and effectively to diverse audiences across different functions
• Knowledge of Microsoft Office products and applications (Excel, PowerPoint, Word, Visio, and MS Project) at an advanced level
• Experience in B2B sales, business development, or executive-level customer-facing roles
• 5+ years of with Learning & Development and course facilitation experience
• Expert-level familiarity with artificial intelligence and cloud computing concepts and their strategic business applications
• Experience with innovative learning technologies, including AI-powered tools, immersive experiences, and gamification

Benefits

Amazon offers comprehensive benefits including health insurance, retirement savings plans, paid time off, and parental leave. For more information, visit here.