Senior Therapeutic Area Specialist, Oncology - Little Rock, AR

About the role

At Bristol Myers Squibb, work is challenging, meaningful, and life-changing. The Therapeutic Area Specialist (TAS) is a critical role in our unique customer model, executing the aspiration to deliver impactful engagement with Health Care Providers (HCPs) and driving adoption of new and existing medicines for appropriate patients. This field-based position covers the territory including Little Rock, Fayetteville, Hot Springs, and Jonesboro.

The TAS drives demand for BMS medicines within their portfolio by engaging HCPs with a differentiated Customer Experience (Cx) through deeper scientific dialogue, leveraging new ways of working and CE3. The role builds and maintains strong professional credibility with regional thought leaders (RTLs), community-based physicians/HCPs, office staff, and other stakeholders in the patient care continuum as their primary point of contact. The TAS liaises with other BMS functions to deliver an overall higher Customer Experience by meeting HCP needs in a timely and scientific manner, prioritizing the safe and appropriate use of BMS products while focusing on business results and performance objectives.

A TAS is anticipated to spend 100% of their time in the field with external customers.

Responsibilities

• Portfolio Promotion
  • Promotes approved indications of BMS products within a defined territory or region to meet or exceed assigned sales targets in a compliant manner.
  • Creates demand for BMS medicines by articulating the clinical and scientific rationale for use of products in appropriate patients.
  • Engages with and continuously maintains/grows a high level of scientific expertise in all assigned products and therapeutic areas.
  • Prepares and successfully implements comprehensive territory and account plans.
  • Proactively uses available tools such as CE3 to derive insights and dynamically inform call plans.
  • Provides feedback on experience using these tools to leadership to enable continuous improvement.
• Fair & Balanced Scientific Dialogue
  • Demonstrates scientific expertise and passion in using approved scientific resources and publications to present information to HCPs, ensuring medical accuracy.
  • Conducts in-office presentations (e.g., lunch and learns) and discusses product-related scientific information with HCPs that is consistent with label.
  • Organizes external speaker programs, selecting speakers from list approved by Speakers Bureau and facilitating scheduling and logistics.
  • Maintains a high level of working expertise on emerging data for approved indications.
  • Engages real-time medical support through Medical on Call to reactively answer unsolicited questions and complex technical inquiries.
• Cross-Functional Collaboration
  • Proactively collaborates with other field teams to ensure the best Customer Experience (Cx) for HCPs.
  • Gathers and shares relevant insights and information internally with the appropriate stakeholders to enable BMS to better serve its customers.
  • Complies with all laws, regulations, and policies that govern the conduct of BMS.

Requirements

• Advanced scientific degree and/or preferred 5+ years of pharmaceutical or biotechnology experience as healthcare sales / MSL / HCP / nurse.
• Ability to communicate scientific or clinical data accurately and convincingly to help physicians best serve their patients.
• Demonstrated experience building and maintaining strong credibility with key customers, office staff, and others in the customer influence network via a customer-centric mindset and desire to create positive and differentiated Customer Experience (Cx).
• Experience in Oncology is preferred.
• Demonstrated strong capability in account management skill sets, superior selling competencies, and proven sales performance track record of meeting or exceeding goals.
• Demonstrated ability to work effectively cross-functionally with a positive team mindset and can-do attitude.
• Strong selling and promotional skills proven through a track record of performance.

Skills

• Customer/commercial mindset.
• Demonstrated ability to drive business results.
• Experience identifying, engaging, and cultivating credibility with customers across the patient care journey.
• Demonstrated account management skills and problem-solving mentality.
• Understands the patient journey and can customize engagement and deliver tailored messages.

Pay

Field - United States - US: $144,500 - $175,100. The starting compensation range(s) for this role are listed for a full-time employee (FTE) basis. Additional incentive cash and stock opportunities (based on eligibility) may be available. The starting pay rate takes into account characteristics of the job, such as required skills, where the job is performed, the employee’s work schedule, job-related knowledge, and experience. Final, individual compensation will be decided based on demonstrated experience.

Benefits

• Health Coverage: Medical, pharmacy, dental, and vision care.
• Wellbeing Support: Programs such as BMS Well-Being Account, BMS Living Life Better, and Employee Assistance Programs (EAP).
• Financial Well-being and Protection: 401(k) plan, short- and long-term disability, life insurance, accident insurance, supplemental health insurance, business travel protection, personal liability protection, identity theft benefit, legal support, and survivor support.
• Work-life Benefits:
  • Paid Time Off:
    • US Exempt Employees: Flexible time off (unlimited, with manager approval), 11 paid national holidays (not applicable to employees in Phoenix, AZ, Puerto Rico, or Rayzebio employees).
    • Phoenix, AZ, Puerto Rico, and Rayzebio Exempt, Non-Exempt, Hourly Employees: 160 hours annual paid vacation for new hires with manager approval, 11 national holidays, and 3 optional holidays.
  • Based on eligibility, additional time off may include unlimited paid sick time, up to 2 paid volunteer days per year, summer hours flexibility, leaves of absence for medical, personal, parental, caregiver, bereavement, and military needs, and an annual Global Shutdown between Christmas and New Year’s Day.

All global employees full and part-time who are actively employed at and paid directly by BMS at the end of the calendar year are eligible to take advantage of the Global Shutdown.