Senior Technology Spec (IT)

Responsibilities

• Responsible for level 2 IT support and maintenance of custom and commercial Electronic Document Management Systems (EDMS), including day-to-day technical operations.
• Work closely with level 1 global support to resolve issues and satisfy the requests of 1000+ EPC projects and 30,000+ global users.
• Engage resources from other IT areas as needed to meet the needs of the global user base.
• Manage vendor relationships to keep a complex environment up to date with the latest releases, ensuring applications are as secure as possible and providing users with the latest functionality improvements.
• Work with cross-functional teams as required to provide technical recommendations, find possible workarounds, and report root cause analysis.
• Communicate issues and technical roadblocks effectively.

Qualifications

• Minimum Bachelor’s degree in computer science, computer engineering, or related field or equivalent work experience.
• Oracle certification preferred.
• 5+ years of work experience with Oracle Fusion HCM Cloud.
• Excellent interpersonal, communication, organizational, and time management skills.
• Strong technical skills background including HCM Data Loader, HSDL, HCM Extracts, Fast Formulas, Oracle SQL, OTBI, OBIEE, BI Bursting Reports.
• Self-starter, works independently with minimal supervision, is proactive, and learns quickly.