Senior Technology Product Analyst

About the role

The Senior Technology Product Analyst serves as a strategic partner within the Real Estate Lending technology organization, driving the alignment of business objectives, operational needs, and technology solutions. This role leverages deep expertise in mortgage lending processes, product analysis, and enterprise technologies to identify opportunities, solve complex business challenges, and deliver innovative solutions that support organizational growth and transformation. Working across business, operations, and technology teams, the analyst leads the analysis, design, and delivery of technology initiatives that enhance lending capabilities, streamline processes, and improve the overall member/customer experience. The position is eligible for remote work within the United States, with periodic in‑person collaboration possible at CGI Fairfax or other CGI offices as business needs require.

Responsibilities

• Collaborate with business stakeholders, lending operations, and technology teams to define requirements and deliver scalable solutions supporting Real Estate Lending objectives.
• Lead analysis of business processes, identify opportunities for system enhancements and automation, and translate complex needs into actionable product requirements.
• Manage and prioritize user stories, acceptance criteria, and product backlogs throughout all phases of the product lifecycle—from discovery through implementation.
• Leverage data insights to drive decision‑making, support regulatory compliance, and contribute to technology modernization initiatives, including cloud‑based and integrated solutions.
• Serve as a trusted advisor, fostering cross‑functional partnerships and mentoring team members.
• Develop and prioritize user stories and acceptance criteria with a focus on delivering tangible business value and aligning features with user needs and market demands.
• Perform other related duties as assigned.

Requirements

• 8–10 years of experience in product analysis, business systems analysis, or technology product delivery in enterprise environments (preferably financial services or mortgage lending).
• Strong experience in Real Estate Lending / Mortgage domain, including end‑to‑end lifecycle knowledge.
• Advanced understanding of enterprise systems, integrations, APIs, and data models.
• Experience working with cloud platforms (Azure, AWS) and modern architecture patterns (preferred).
• Proficiency with data analysis and reporting tools such as SQL, Tableau, Power BI, or equivalent platforms.
• Strong analytical and problem‑solving skills with the ability to derive insights and recommend data‑driven solutions.
• Excellent verbal, written, and presentation skills for communicating across technical and non‑technical audiences.
• Proven ability to collaborate across teams, manage stakeholders, and build strong working relationships.
• Demonstrated ability to lead initiatives, mentor team members, and influence strategic decisions using data.
• Strong organizational, planning, and time‑management skills with the ability to manage multiple priorities.
• Bachelor’s degree in Information Technology, Computer Science, Business Administration, or related field, or equivalent experience.

Pay

A reasonable estimate of the current compensation range for this role in the U.S. is $100,800.00 – $176,300.00.

Benefits

• Competitive compensation
• Comprehensive insurance options
• Matching contributions through the 401(k) plan and the share purchase plan
• Paid time off for vacation, holidays, and sick time
• Paid parental leave
• Learning opportunities and tuition assistance
• Wellness and well‑being programs