Senior Technology Product Analyst

About the role

Works with Product Manager to define product strategy and roadmap with prioritized features and corresponding justification
Ownership of new features/enhancements, driving the start to finish activities associated with new feature development
Provides ideas and recommendations regarding the integration of the system in day to day business as well as evolving needs and enhancements
Meet with decision makers, systems owners, and end users to define business, financial, and operations requirements and systems goals; identifies and resolves systems issues; leads design sessions to enhance business processes, operations, and information process flow
Review and analyze the effectiveness and efficiency of existing systems; develop strategies for improving or further leveraging systems
Conducts research and analysis into the advancement of system features as well as the nature, effect and results of system problems
Develops detailed business user requirements (user stories & acceptance criteria), system documentation, workflow procedures, and data modeling
Negotiates plans, time frames and trade-offs while ensuring client understands the final results of the project.

Responsibilities

• Collaborates in the planning, design, development, and deployment of new applications and enhancements to existing applications; creates system design proposals; performs cost-benefit and return on investment analyses for proposed systems to aid management in making implementation decisions
• Builds effective relationships with business units/departments, and outside vendors in support of the systems and corporate processes and ensures the client's business needs have been met
• Builds effective relationships with business units to develop a "joint" vision; acts as a liaison with department(s) as well as external sources as appropriate in support of systems
• Collaborates with product analyst in review of feature requirements and related bugs, as well as ensuring appropriate UAT scripts have been prepared and executed, assists as needed
• Partners and coordinates with training to develop educational assets for new features and enhancements
• Participates in professional development and other industry networks to ensure awareness of industry standards, trends and best practices in order to promote innovative and compliant product development

Qualifications

• High school diploma or equivalent required
• Minimum of 3 years experience with business operations or systems development, or equivalent combination of education and experience in one or more specific areas of business, such as insurance, underwriting, financial, manufacturing, or Business Process Reengineering concepts and methods
• Excellent written and verbal communication skills
• Excellent organizational and time management skills
• Ability to interact effectively with branch, regional and corporate personnel
• Demonstrated analytical and negotiation skills with close attention to detail
• Excellent computer skills, including Word, Access, Excel, PowerPoint, MS Project, VISIO, VB, other graphic software or similar programs
• Ability to understand concepts governing relational database structures, use reporting/query tools, and construct SQL statements

Skills

• Strong understanding of business operations and systems development
• Excellent communication and collaboration skills
• Proficiency in Microsoft Office Suite and SQL
• Experience with Agile methodologies and Scrum
• Ability to prioritize and manage multiple tasks simultaneously

Benefits

• Competitive compensation package
• Health, dental, and vision insurance
• 401(k) retirement plan with company match
• Flexible work schedule
• Professional development opportunities
• Employee recognition program

Pay

Compensation is commensurate with experience.

Schedule

Regularly scheduled hours are required; arriving at scheduled reporting time and at the prescribed time after any breaks or lunch periods. Overtime may be required.