Senior Technology Manager
About the role
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!
Responsibilities
As part of this team, you will collaborate with software engineers, architects, security partners, and platform teams to deliver Infrastructure, Identity, Security, Policy, and Observability as Code. You will be empowered to eliminate operational toil, automate manual processes, improve platform reliability, and continuously evolve enterprise cloud capabilities. You will define and measure platform health through Service Level Indicators (SLIs), Service Level Objectives (SLOs), and Error Budgets, participate in a global support model, and drive operational excellence across Bank of America's Google Cloud ecosystem.