Senior Technician, Facility Services, HVAC/Refrigeration

Primary location: 201 Highlands Boulevard Dr, Manchester, MO 63011, USA

Responsibilities

• Oversees installation and commissioning of HVAC/R systems, including ductwork, control panels, and building pneumatics
• Leads diagnostics and troubleshooting of mechanical, electrical, and refrigerant issues across commercial and industrial systems
• Implements and monitors preventive maintenance programs to extend equipment life and reduce downtime
• Manages rack systems, walk-ins, reach-ins, and supermarket refrigeration units, ensuring optimal performance and compliance
• Operates heavy machinery
• Submits required written and electronic information (expense vouchers, weekly summaries, work orders, maintenance logs)
• Enters detailed notes in work orders, including before and after photos
• Ensures adherence to OSHA standards and EPA refrigerant handling protocols by supervising field practices and documentation
• Conducts inspections and repairs in accordance with federal, state, and local HVAC/R codes, including indoor air quality and cold chain requirements
• Reclaims ozone-depleting refrigerants and maintains compliance with environmental guidelines
• Leads HVAC/R field teams by coordinating work assignments, mentoring less-experienced technicians, and managing escalated service issues
• May be assigned a Developmental Technician for on-the-job training, including pickup at designated store locations and hands-on instruction for Technician-level associates
• Delivers hands-on training sessions on safety, control troubleshooting, and system operations at company facilities, offsite locations, or vendor sites
• Evaluates technician skill sets and provides feedback to senior leadership to support workforce development
• Participates in an on-call rotation to support business-critical needs outside standard business hours; responds in a timely manner to incidents or requests and supports issue resolution or appropriate escalation
• Manages refrigerant levels, parts inventory, and vendor relationships to ensure timely availability of materials
• Tracks and orders HVAC/R parts, records purchases and usage, and ensures contract compliance with external service providers
• Coordinates service calls and manages regional/market workloads to meet business priorities and timelines