Jobs · Consulting · Pennsylvania

Senior Technical Writer

Synopsys Inc · Canonsburg, PA · 1 wk ago
ConsultingFull-time

You Are

When someone needs something documented well, they turn to you. Period.

You’re a fast thinker but a deliberate writer. Curious by nature, you quickly pick up on new concepts then take the time to carefully plan what you’ll do with the information. Research is fun. Problem solving is a thrill. Determining the best way to deliver content is second nature.

Above all, you’re an effective communicator. Whether it’s a full-fledged help system or a simple email, you are always concise, accurate, and clear. You have no problem getting the information you need across time zones and through different product teams, and your persistence is admired by your colleagues.

What You'll Be Doing

  • Writing, editing, and maintaining user-facing documentation for Synopsys EDA and IP products, including installation guides, user manuals, release notes, API references, and tutorials
  • Collaborating directly with software engineers, product managers, and release teams to understand product changes, new features, and technical workflows
  • Determining the right format and delivery method for each piece of content, whether that's structured DITA topics, video tutorials, interactive walkthroughs, or embedded help
  • Revising and updating existing documentation based on product changes, customer feedback and internal reviews, ensuring accuracy and consistency across releases
  • Using tools like MadCap Flare, oXygen XML Editor, SnagIt, and Camtasia to author, version, and publish content
  • Reviewing and testing product functionality hands-on to ensure your documentation matches what users experience
  • Tracking documentation deliverables across multiple product releases, coordinating with cross-functional teams to meet deadlines and quality standards

The Impact You'll Have

  • Engineers and customers will onboard faster and hit fewer roadblocks because your documentation anticipates their questions and guides them through complex workflows
  • Product adoption will improve as users find the answers they need without escalating to support
  • Release cycles will run smoother because your documentation is ready when the product ships
  • Internal teams will spend less time answering the same questions because you've documented the answers and made them easy to find
  • Documentation quality and consistency will improve across the product portfolio as you establish patterns and best practices others can follow
  • Synopsys products will feel more accessible and user-friendly, directly influencing how customers perceive and use our tools
  • Your work will reduce support load and improve customer satisfaction scores tied to documentation quality

What You'll Need

  • Bachelor's degree in Technical Writing, Technical Communication, Computer Science, English, Linguistics, Journalism, or Engineering, plus 2 years of technical writing experience, or a Master's degree
  • Fluency in English with strong writing and editing skills
  • Experience authoring structured documentation using XML-based tools, DITA, or similar content management systems
  • Ability to learn complex software products quickly by working directly with engineers, testing features, and synthesizing information from multiple sources
  • Comfort managing multiple documentation projects simultaneously, each with different deadlines, stakeholders, and technical depth
  • Experience with MadCap Flare, oXygen XML Editor, Git, Camtasia, or any scripting language is a strong plus, as is familiarity with Agile development workflows and how documentation fits into sprint cycles

The Team You'll Be Part Of

You'll join a documentation team that works across Synopsys product lines, collaborating with engineers, product managers, and other technical writers in a geographically distributed environment. You'll work with some supervision while building expertise in both our products and our documentation standards, tools, and processes.

Rewards and Benefits

  • We offer a comprehensive range of health, wellness, and financial benefits to cater to your needs. Our total rewards include both monetary and non-monetary offerings.
  • Your recruiter will provide more details about the salary range and benefits during the hiring process.

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