Senior Technical Writer

Location: Salt Lake City, Utah | Job ID: 51387

HID Global is a high‑tech software company headquartered in Austin, TX, with over 4,500 employees worldwide. It provides identity and access management solutions that protect more than 85 million user identities and drives a Zero Trust philosophy.

About the role

The Compliance Technical Writer will support the ongoing maintenance, updating, and documentation of standard operating procedures, ensuring all materials meet regulatory, policy, and compliance requirements. The role involves auditing existing knowledge‑management content, identifying compliance gaps, and producing clear, precise documentation aligned with organizational and compliance expectations.

Responsibilities

• Develop, update, and maintain compliance and technical documentation, including policies, procedures, standards, guidelines, and supporting materials.
• Provide input on Certificate Policy (CP) and Certification Practices Statements (CPS) for various Public Key Infrastructure (PKI) programs.
• Serve as the primary point of contact for teams on policy‑related questions.
• Audit existing documentation for accuracy, completeness, consistency, compliance gaps, and alignment with frameworks such as SOC 2, internal security policies, and governance requirements; recommend improvements.
• Translate complex compliance and technical concepts into clear, concise content for both technical and non‑technical audiences.
• Maintain version control and document governance, including historical records, revision tracking, and support for periodic policy reviews.
• Support internal and external audit activities by providing documentation updates, clarifications, and evidence as needed.
• Monitor regulatory and industry changes and proactively update documentation to reflect new requirements, risks, or best practices.
• Create templates, style guides, and documentation standards that promote consistency and quality.

Requirements

• Experience with compliance policies and procedures, preferably within a regulated or security‑focused environment.
• Strong analytical skills and attention to detail.
• Excellent written and verbal communication abilities.
• Ability to collaborate closely with technical staff and compliance partners.
• Familiarity with frameworks such as SOC 2, PKI, and internal security governance is a plus.