Senior Technical Writer

About the role

This position is responsible for the development and maintenance of authoritative technical documentation for an Internal Cloud Platform, including its architectures, services, APIs, and operational processes. The role ensures documentation enables safe consumption, operational consistency, and effective onboarding for application and operations teams. The successful candidate will own documentation standards, structure, and lifecycle management.

Responsibilities

• Develop and maintain technical documentation for internal cloud platform architectures, services, and APIs.
• Produce architecture guides, service descriptions, operational runbooks, and onboarding materials.
• Ensure documentation aligns with platform tooling, automation workflows, and release standards.
• Manage documentation standards, structure, and lifecycle.
• Collaborate with engineers, architects, and SREs to capture accurate technical information.
• Enable effective onboarding for application and operations teams through clear and concise documentation.

Requirements

• Experience: 3–5 years of experience producing technical documentation for infrastructure, platforms, or developer-facing services.
• Experience collaborating directly with engineers, architects, and SREs to capture accurate technical content is required.
• Technical Skills: Proven ability to document architectures, APIs, automation workflows, operational runbooks, and onboarding guides. A working knowledge of Linux, cloud infrastructure concepts, virtualization, and DevOps terminology is necessary.

Qualifications

• A Technical Writing or Information Architecture certification is preferred.
• 5-7+ years of experience documenting cloud platforms, PaaS, or internal developer platforms.
• Familiarity with Terraform, CI/CD pipelines, VMware, or platform automation concepts.
• Experience documenting self-service infrastructure or developer experiences.

Benefits

Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet’ as well, which an Everforth Apex team member can provide.

Pay

Commensurate with experience.

Schedule

Hybrid.

Contact

To learn more about Everforth Apex Systems, visit our website at www.apexsystems.com. For more information on the application process, please contact our Benefits Department at [email protected] or 804-523-8228.