Senior Technical Project Manager (Telecom, Broadband)

Remote, USA – Full-time temporary role (estimated 13 months). Hourly rate: $40.00–$45.00.

About the role

The Senior Technical Project Manager drives telecom/broadband projects (network upgrades, software deployments, AIOps) from inception to completion. Acting as the liaison between technical teams and business stakeholders, the role manages scope, budget, and timelines using Agile/Scrum, identifies risks, and ensures smooth delivery. The position focuses on innovation, process improvement, and operational efficiency in a fast-paced telecom/ISP environment, leveraging AI and automation tools to enhance project execution, reporting, and delivery predictability.

Responsibilities

• Develop project plans, define milestones, allocate resources, and manage end-to-end delivery of technical solutions (network, software, platforms).
• Use AI-assisted tools to support project planning, scheduling, risk management, and milestone development.
• Leverage automation tools to maintain project plans, timelines, and deliverables.
• Coordinate with Engineering, Product, DevOps, Sales, and Business teams for alignment and communication.
• Facilitate Agile/Scrum ceremonies (planning, stand-ups, retrospectives) and drive continuous process improvement in development lifecycles.
• Provide regular updates, report on progress, and present solutions/findings to leadership, utilizing AI-assisted tools to generate reports, summaries, and insights.
• Manage financial and milestone tracking, ensuring clear, concise project status updates to stakeholders.
• Proactively identify, track, and resolve project roadblocks and bottlenecks.
• Manage projects involving broadband devices (DOCSIS, PON, Wi-Fi), AI/ML, automation, or sales support initiatives, ensuring scalability and reliability.
• Leverage AI tools to automate reporting, status updates, and documentation.
• Utilize automation to streamline project workflows and reduce manual effort.
• Apply AI-assisted analysis to improve risk management, dependency tracking, and issue resolution.
• Continuously identify opportunities to improve efficiency through AI and automation.

Requirements

• Bachelor’s degree in Engineering, Computer Science, Business Technology, or equivalent.
• Certified Scrum Master (CSM/PSM) and/or SAFe Certified Product Owner/Product Manager (SCPO) with at least two years of active facilitation.
• Minimum three years as a Project Manager on cross-functional programs spanning Engineering, Product, DevOps, and stakeholders.
• Minimum five years managing technical projects in telecom, ISP, cable/broadband, SaaS, or large-scale infrastructure environments.
• Proven experience managing cross-functional projects (Engineering, Product, DevOps) involving five or more concurrent workstreams.
• Proficiency in Jira and Confluence, including boards, workflows, and dashboards (five or more years).
• Experience analyzing, planning, and developing scheduled projects using Jira and Confluence.
• Ability to hold regular technical team meetings to address project-related questions or challenges.
• Experience using AI-enabled productivity tools for project planning, reporting, and delivery tracking.
• Familiarity with automation tools and Agile tool integrations (e.g., Jira automation).
• Ability to use data and analytics to drive decision-making and improve delivery outcomes.
• At least one program evidencing five or more concurrent workstreams.
• Agile Methodology exposure, including PI planning or scrum-of-scrums (five or more years).

Skills & Tools

• Tools: Jira, Confluence, AIOps Platforms
• Methodologies: Agile, Scrum, SAFe
• Environment: Fast-paced, dynamic telecom/ISP setting

Pay

Hourly rate: $40.00–$45.00.

Schedule

Full-time, temporary role (estimated 13 months) with standard business hours.