Senior Technical Program Manager, Platform Services
About the Team
DoorDash is building the industry’s most scalable and reliable delivery network to support its three‑sided marketplace of consumers, merchants, and dashers. Technical Program Managers on Engineering teams provide fundamental support to the underlying technology services as well as the engineers building these services.
About the Role
Platform Services is responsible for extending DoorDash beyond the consumer marketplace. The team owns three distinct business lines: Drive (a white‑label delivery API), Parcels (last‑mile logistics for retailers and merchants), and Enterprise (DoorDash for Business, a B2B product suite for corporate meal programs and large orders). The Senior Technical Program Manager will lead engineering‑wide initiatives across these lines, partnering with Engineering, Product, Operations, and business leaders to deliver dependable, extensible logistics capabilities for external businesses. Programs span backend services, partner and merchant integrations, operational tooling, and platform interfaces.
Responsibilities
- Drive Platform Services’ most strategic programs by partnering with Engineering, Product, Strategy & Operations, and cross‑functional teams to translate strategy into executable technical programs.
- Lead complex cross‑organization execution, establishing clear ownership, milestones, surfacing dependencies and trade‑offs, and aligning teams when the path forward is unclear.
- Apply technical depth and systems thinking to understand architecture, integrations, data flows, and operational systems; engage in technical designs, identify scaling and reliability risks, and help teams make pragmatic trade‑offs.
- Turn ambiguity into strategy and action by framing problems, defining success, assessing risks and options, and creating execution paths that gain alignment.
- Connect engineering execution to business outcomes, ensuring work aligns with merchant, partner, customer, and economic goals such as expanding access to logistics, improving delivery quality, enabling new partner use cases, and reducing cost to serve.
Qualifications
- Bachelor’s degree in Computer Science, Software Engineering, or a related discipline.
- 5+ years recent experience as a Technical Program Manager at a technology company.
- Experience with large‑scale distributed systems and system architecture.
- Proven ability to work directly with engineering teams on product development, with deep understanding of software development processes, system architecture, and scalability trade‑offs.
- Strong project‑planning and execution skills, including reviewing technical design documents, estimating, and scheduling.
- Excellent written and verbal communication skills; ability to convey concepts to both technical and non‑technical audiences.
- Demonstrated leadership, relationship‑building, and influence without authority.
- High ownership, urgency, and willingness to dive into details to drive programs forward.
- Pragmatic, detail‑oriented approach focused on progress over perfection.
Pay
Base salary ranges (U.S.):
- I4: $130,600 — $192,000 USD
- I5: $159,800 — $235,000 USD
- I6: $193,800 — $285,000 USD
Compensation includes equity grants and is localized based on work location and market conditions.
Benefits
- 401(k) plan with employer matching
- 16 weeks of paid parental leave
- Wellness benefits and mental‑health program
- Commuter benefits match
- Paid time off (flexible PTO/vacation for salaried roles; accrued vacation for hourly roles) and paid sick leave
- Medical, dental, and vision insurance
- 11 paid holidays
- Disability and basic life insurance
- Family‑forming assistance
About DoorDash
DoorDash’s mission is to empower local economies. As a technology and logistics company, it started by enabling door‑to‑door food delivery and is expanding to become a platform for any goods. The company values rapid iteration, empathy for users (dashers, merchants, consumers), and offers employees opportunities to shape their careers while supporting their well‑being through comprehensive benefits and a commitment to diversity and inclusion.
Diversity & Inclusion
DoorDash is committed to building an inclusive community. The company actively hires and cultivates diverse teams across all backgrounds, experiences, and perspectives, believing that true innovation occurs when everyone has a seat at the table. Applicants of all identities—including women, non‑binary, LGBTQIA+, veterans, and people with disabilities—are strongly encouraged to apply.