Senior Technical Program Manager, Data Center Engineering Global Integrated Facilities Team

About the role

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. We support all AWS data centers and the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on challenging problems with thousands of variables impacting the supply chain and collaborate with a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles across AWS.

You’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion, striving for safety, security, and seemingly infinite capacity at the lowest possible cost for our customers.

Responsibilities

• Engage with internal and external Amazon customers and support teams to gain insights and capture critical mechanical, electrical, and utility needs for the business today and in the future.
• Utilize those insights to identify specific program requirements, create a program vision, and own the product development roadmap for critical segments of the data center physical infrastructure.
• Coordinate between multiple teams to develop compelling business cases to substantiate business value, define product prioritization, and outline budget and resources required to implement product roadmaps.
• Drive continuous advancements and improvements within our data center designs, and communicate technical solutions to Senior Management.
• Own and drive the complete product lifecycle from idea conception through implementation and wide-scale deployment to eventual deprecation.
• Develop product features and deployment strategies to improve performance, reliability, sustainability, and efficiency of new applications and use cases.
• Communicate complex issues clearly and effectively to leadership to propose solutions and fully inform risk decisions.
• Work independently in a high-performing environment with all levels of leadership and exercise sound judgment where clear guidelines may not exist.

About the team

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and continue to innovate, offering a robust suite of products and services trusted by customers from startups to Global 500 companies.

Amazon values diverse experiences and encourages candidates to apply even if they don’t meet all preferred qualifications. We foster work-life harmony, flexibility, and a culture of inclusion through employee-led affinity groups, ongoing learning experiences, and events like Conversations on Race and Ethnicity (CORE) and AmazeCon. Our goal is to become Earth’s Best Employer, providing endless knowledge-sharing, mentorship, and career-advancing resources.

Requirements

• 5+ years of technical product or program management experience.
• 5+ years of working directly with engineering teams.
• Bachelor's degree in engineering, computer science, or equivalent.

Preferred Qualifications

• 7+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management.
• 7+ years of technical product or program management experience.
• Experience managing projects across cross-functional teams, building sustainable processes, and coordinating release schedules.

Pay

USA, TX, Austin - $148,700.00 - $201,200.00 USD annually

USA, VA, Herndon - $148,700.00 - $201,200.00 USD annually

USA, WA, Seattle - $148,700.00 - $201,200.00 USD annually

Benefits

• Comprehensive health insurance (medical, dental, vision, prescription, Basic Life & AD&D, and optional supplemental life plans).
• Employee Assistance Program (EAP), Mental Health Support, and Medical Advice Line.
• Flexible Spending Accounts.
• Adoption and Surrogacy Reimbursement coverage.
• 401(k) matching.
• Paid time off and parental leave.
• Sign-on payments and restricted stock units (RSUs).

Learn more about our benefits at amazon.jobs/en/benefits.