Senior Technical Program Manager

Responsibilities

• Lead end-to-end program management for large-scale ML and personalization initiatives, bringing together engineering, data science, product, and design.
• Drive the delivery of recommendation systems and personalization models used by listeners around the world, with clear accountability for outcomes.
• Own program roadmaps, milestones, dependency maps, and risk plans, identifying risks early and working with teams to resolve them before they become blockers.
• Orchestrate ML development workflows, including model training pipelines, experimentation, data infrastructure, and production deployment.
• Partner with engineering leaders on capacity planning, resourcing, and technical trade-off decisions.
• Drive alignment across ML engineering, data science, product, platform, and UX teams so everyone is working toward the same goals.
• Set up program metrics, reporting rhythms, and dashboards that give leadership clear visibility into progress, risks, and decisions.
• Keep leadership well-informed with no surprises through clear, data-informed communication, and help improve how teams work across the ML lifecycle.

Requirements

• 8+ years of experience in technical program management, including meaningful time on ML, AI, data platforms, or similarly complex technical work.
• Track record of delivering multi-team technical programs from early planning through production launch, with accountability for results.
• Understanding of ML development workflows such as model training, experimentation, feature engineering, data pipelines, and production inference (no need to be an ML engineer).
• Ability to build trusted relationships with engineering and product leaders, especially in distributed, cross-functional organizations.
• Clear communication skills — can turn technical work into stories that make sense to everyone from engineers to executives.
• Comfort with ambiguity and ability to create clarity that helps teams with different priorities and timelines find a shared path forward.
• Lead through influence rather than authority, with care for the people and teams you work with.
• Enjoy helping others grow and bring curiosity and openness to how programs can run better.

Schedule & Location

Flexible work arrangement with some in-person meetings; option to work from home. Team operates within the US Eastern timezone for collaboration.