Senior Technical Program Manager

About the role

Own and drive complex, cross-team technical programs, including infrastructure migrations, new capability development, and tooling upgrades.
Determine the execution strategy for your programs — defining the how by selecting processes, setting rhythms, and building effective delivery structures.
Collaborate with engineering and product leadership to develop clear roadmaps, milestones, success metrics, and operating cadences.
Lead technical proof-of-concepts (POCs) in partnership with engineers, and manage vendor relationships for internal tooling and support.
Work closely with junior TPMs to build and maintain centralized documentation, status tracking, and program artifacts.
Proactively identify and resolve risks, technical blockers, and scope misalignments.
Serve as the go-to communication channel across stakeholders — ensuring everyone is aligned, informed, and able to move forward.
Escalate issues and delivery risks to TPM management and senior leadership where appropriate.

Responsibilities

• Own and drive complex, cross-team technical programs, including infrastructure migrations, new capability development, and tooling upgrades.
• Determine the execution strategy for your programs — defining the how by selecting processes, setting rhythms, and building effective delivery structures.
• Collaborate with engineering and product leadership to develop clear roadmaps, milestones, success metrics, and operating cadences.
• Lead technical proof-of-concepts (POCs) in partnership with engineers, and manage vendor relationships for internal tooling and support.
• Work closely with junior TPMs to build and maintain centralized documentation, status tracking, and program artifacts.
• Proactively identify and resolve risks, technical blockers, and scope misalignments.
• Serve as the go-to communication channel across stakeholders — ensuring everyone is aligned, informed, and able to move forward.
• Escalate issues and delivery risks to TPM management and senior leadership where appropriate.

Requirements

Qualities that will help you thrive in this role are
5–7 years of experience in technical program management or a similar role within the technology industry.
Demonstrated ability to lead cross-functional technical programs involving infrastructure, platform engineering, machine learning, mobile, or other deep tech areas.
Solid technical acumen - you don’t need to be an engineer, but you can understand architecture, systems interactions, and delivery constraints.
Hands-on experience managing POCs, vendor engagements, or internal tooling initiatives.
Strong organizational skills and experience managing multiple high-impact initiatives concurrently.
Excellent verbal and written communication skills, with the ability to tailor messaging to engineers, executives, and stakeholders.
Deep experience in Agile, Lean, or hybrid environments — delivering value iteratively while managing complexity.
Ability to influence without authority, earn trust, and align diverse stakeholders.
Calm, solutions-oriented mindset in the face of ambiguity and change.

Qualifications

Additional Information

What's Next

If you're interested in joining the team at Etsy, please share your resume with us and feel free to include a cover letter if you'd like.

Additional Information

Etsy is a place that values individuality and variety. We don't want you to be like everyone else -- we want you to be like you!