Senior Technical Product Manager – Platform Services
Platform & API Product Leadership
Own the product vision and roadmap for core platform APIs and services, ensuring alignment with company strategy, engineering capacity, and partner needs.
Define and evolve API strategies that support current consumers while anticipating future scale, growth, and extensibility.
Lead quarterly and multi-year roadmap planning, balancing reliability, performance, developer experience, and delivery velocity.
API Requirements & Documentation
Define clear, testable API product requirements in partnership with engineering, including:
- Functional behavior
- Performance expectations
- Backward compatibility standards
Ensure API documentation is accurate, complete, and usable for both internal and external consumers.
Participate in API design reviews, contributing to:
- Endpoint design
- Naming conventions
- Data contracts
Reliability, Scale & Metrics
Partner with engineering to define and track:
- SLAs (Service Level Agreements)
- SLOs (Service Level Objectives)
- Operational KPIs
Forecast and monitor API consumer growth, including:
- Call volumes
- Usage patterns (MoM, QoQ)
Identify scaling risks early and drive proactive product decisions.
Stakeholder & Consumer Enablement
Serve as the primary product interface for API consumers:
- Internal product teams
- Partners
- External integrators
Gather and prioritize consumer needs based on real usage patterns.
Clearly communicate platform decisions, tradeoffs, and roadmap updates to both technical and non-technical stakeholders.
Technical Execution & Collaboration
Partner closely with engineering, grounding decisions in:
- System design
- Data models
- Tech constraints
Actively engage with APIs using tools like Postman or curl to:
- Validate functionality
- Support troubleshooting
- Improve user experience
Contribute to domain modeling, including:
- Entity relationships
- Data ownership boundaries