Senior Technical Product Manager, Merchandising

What the Role Is

The merchandising business at Babylist is one of the highest-leverage, most complex parts of the company. The Merchandising Operations team manages product data, vendor relationships, and manufacturing workflows that power Babylist's shop. They've been doing it largely on manual processes and Google Sheets, which have hit their limits. As a Senior Technical Product Manager for Merchandising Operations, you will be the first dedicated technical partner for this team. Your role will be to identify, design, and deploy the technology solutions that will help scale Babylist from a $750M to a $2B business over the next three years.

Who You Are

- Experienced Product Manager with 5+ years of experience in an agile development environment - Experience building internal tools or operational technology, understanding that technology must interact with complex human processes - A builder who has independently prototyped, shipped, or deployed solutions - Cross-functional experience, managing the needs of various technical and non-technical stakeholders - Systems integration, data flow, APIs, and automation of manual processes experience - Ability to work with ambiguity and define executable projects from unclear priorities - Highly analytical, using data and process improvement techniques to define priorities and action items - Excellent written and verbal communication skills, able to express ideas effectively to both technical and non-technical audiences - Excited about AI and its potential to solve real-world problems

How You Will Make An Impact

- Drive the full product lifecycle for your roadmap, including discovery, definition and validation, development, launch, and iteration, across the Merchandising and Owned Brands teams - Lead the evaluation and build/buy decision for a Product Information Management (PIM) system to centralize product data, descriptions, images, and specs across channels - Partner with the Owned Brands team to design and deploy technology solutions that replace manual, Google Sheets-based manufacturing and production workflows - Identify greenfield opportunities by embedding with the Merchandising and Owned Brands teams, building trusted relationships with key stakeholders to deeply understand their processes and pain points - Collaborate with Product and Engineering leadership to prioritize requests across many stakeholders, including Merchandising Operations, Owned Brands, and Data - Define meaningful metrics for your space, work with data and engineering teams to surface them, and communicate their impact to the rest of the organization - Build solutions that account for the realities of working with external vendors who cannot be mandated to standardize their processes - Use AI tools to accelerate discovery, prototyping, and delivery wherever possible

About Compensation

We use a market-based approach to compensation. The starting salary range for this role is $186,106 - $217,294 + target 15% annual bonus. Your starting salary will be based on your location, experience, and qualifications, with increases over time tied to performance, role growth, and internal pay equity.