Senior Technical Product Manager

Responsibilities

• Own core product areas end-to-end, from discovery through delivery and iteration
• Deeply understand the childcare industry, our users (childcare providers and parents/guardians), and the problems they face
• Communicate directly with users through calls, chats, research, and feedback loops
• Synthesize feedback from customer-facing teams (CS, Onboarding, Sales) into a clear, prioritized roadmap that reflects what matters most across our customer base and business
• Prioritize and communicate with Engineering to translate customer and business needs into well-scoped, technically grounded specs
• Operate as the connective tissue across teams — you’ll be the person who keeps everyone aligned and moving
• Make hard prioritization calls and defend them with data and customer insight
• Proactively identify gaps in product experience and drive improvements without waiting to be asked

Requirements

• 6+ years of product management experience in B2B SaaS or FinTech, with at least 2-3 years in a Senior PM role
• Technical background — prior software engineering experience or a degree in a technical discipline (CS, engineering, or similar)
• Proven ability to deeply understand engineering systems, architecture decisions, and technical tradeoffs without needing to write the code
• Experience owning a significant product or function at a startup, with real accountability for outcomes
• Strong prioritization instincts — you’ve managed a flood of inbound requests and know how to say no clearly and credibly
• Excellent communication skills across technical and non-technical audiences

Nice to Have

• B2B SaaS or FinTech experience
• Former founder or a long history of launched side projects
• Experience with billing, payments, or education technology systems
• Background in childcare, education, or a related vertical