Senior Technical NetSuite Administrator – NA

About the role

At Synoptek, we think globally and act locally. As the world's first Managed Experience Provider (MxP™), Synoptek provides world-class strategic IT leadership and hyper-efficient IT operational support, enabling our global client base to grow and transform their businesses. We are excited to add experienced talent to our team. This is a 12-month staff augmentation opportunity supporting the administration, technical support, optimization, and enhancement of the NetSuite ERP platform.

Location: Glendale, California, United States (USA)

Responsibilities

• Administer and provide technical support for the Oracle NetSuite ERP platform.
• Manage users, roles, permissions, access controls, authentication, and security configurations.
• Configure custom fields, forms, records, workflows, saved searches, dashboards, reports, and SuiteAnalytics.
• Troubleshoot NetSuite configuration, customizations, integrations, workflows, scripts, and production issues.
• Support and troubleshoot SuiteScript 2.x, including User Event, Client, Scheduled, Map/Reduce, RESTlet, and Suitelet scripts.
• Support integrations using REST/SOAP Web Services, RESTlets, SuiteTalk, APIs, middleware, and integration platforms.
• Monitor integrations, script execution, scheduled processes, system logs, and platform performance.
• Partner with functional and business teams to translate requirements into scalable NetSuite solutions.
• Support ERP processes including Financials, Order-to-Cash, Procure-to-Pay, Inventory, Purchasing, and Record-to-Report.
• Support releases, sandbox refreshes, testing, deployments, upgrades, and production changes.
• Perform impact assessments and follow change management, documentation, and governance practices.
• Identify opportunities to improve platform performance, maintainability, and user experience.
• Partner with developers and vendors on enhancements and technical implementations.
• Maintain technical documentation and provide technical guidance on NetSuite best practices.

Requirements

• Bachelor's degree required.
• 5+ years of relevant ERP or enterprise application experience, with significant hands-on NetSuite administration experience.
• Strong knowledge of NetSuite configuration, SuiteScript 2.x, integrations, security, workflows, reporting, troubleshooting, and ERP processes.
• Experience with SuiteFlow, SuiteBuilder, SuiteAnalytics, SuiteTalk, REST/SOAP APIs, RESTlets, Sandbox, Release Preview, and SDF.

Desirable Skills

• NetSuite Administrator Certification
• Performance Optimization
• Jira
• Azure DevOps
• Agile/Scrum Experience
• 5 to 7 Years