Senior NetSuite Administrator & Architect
Seakeeper · Leesport, PA · 3 days ago
On-siteInformation TechnologyFull-time
WHAT YOU’LL DOSeakeeper is the global leader in marine stabilization, on a mission to transform the way people experience life on the water – and keeping Seakeeper itself running smoothly is one very busy NetSuite environment. Order-to-cash, procurement, inventory and BOMs, manufacturing and MRP, warranty, quality, financials, HRIS, our dealer-facing commerce site – practically nothing at Seakeeper happens without touching NetSuite in some way. As our Sr. NetSuite Administrator & Architect, you'll own both sides of it: the hands-on administration (security, configuration, data integrity, releases) and the design authority over where it goes next. The business identifies what's needed, and you decide how the platform delivers it – accountable for keeping it stable, well-documented, and built to scale as we grow. You won't be one admin among several, and you won't spend your day buried in a ticket queue. You'll have real autonomy over how our ERP platform is designed and run, and real accountability for making sure that work outlasts any one person. You'll make an immediate impact by: Platform Architecture & RoadmapOwning the NetSuite architecture end to end — the module landscape, the data model, custom record design, and how it all fits together as we growOwning the multi-year technical roadmap alongside our product owner: what we adopt, what we retire, what we buildLeading every "how should this be built" call — configuration vs. customization, module choice, integration pattern — documented before anyone writes a line of codeHolding the line on configure-before-customize; every customization is a future upgrade cost that needs a reason that survives reviewSetting the technical standards our NetSuite contractors and integration vendors build to, and reviewing what they deliverIntegration & API ManagementDefining the integration architecture around NetSuite — the patterns, contracts, and standards every connected system is held to, from warehouse platforms to payment processors to customer-facing appsOwning the NetSuite side of every integration: endpoints, RESTlets, SuiteTalk, authentication, field mappings, error handlingGoverning API access — who connects, with what credentials, under what rate and volume expectations — and build the monitoring that catches failures before the business doesSecurity & User AdministrationDesigning and maintaining roles, permissions, and segregation of duties across the platformMaintaining restricted access to sensitive financial and employee data, and auditing access on a defined cycleHolding admin-level access as one of a small, trusted few — and govern who else gets itSystem Configuration & EnhancementConfiguring forms, fields, records, workflows, and approval routingsEnabling and maintaining modules across finance, inventory, manufacturing, quality, warranty, HRIS, CRM, and commerceAutomating manual work with native functionality first — script is the last resort, not the first instinctRelease & Change ManagementTesting NetSuite's semiannual releases against our critical processes and coordinate the schedule with Oracle ACSOwning the production gate: nothing deploys without documented requirements, a test script, and business sign-off.Running impact analysis before every release, and validate every customization and integration afterPlatform Health, Performance & RecoverabilityMonitoring script efficiency, governance limits, and response times — and plan ahead for growth in volume and storageOwning our data backup and export strategy: SaaS doesn't protect you from a bad mass update, and we need a tested way backCreating documented recovery procedures — what we restore, how, and how fastData Integrity & AutomationMaintaining master data integrity across items, BOMs, customers, vendors, and employeesDesigning and driving automation of high-volume, repetitive data work so the team handles exceptions instead of drowning in volumeSupporting data migration during acquisitions and system implementationsReporting & AnalyticsBuilding and maintaining the saved searches, dashboards, and KPIs most of the company uses to see what's actually happening — day in, day outSupporting SuiteAnalytics and our Power BI reporting layerBusiness Partnership & SupportSpotting efficiency opportunities across finance, ops, sales, manufacturing, and HR, and turn them into real system improvementsServing as the primary liaison to Oracle ACS and NetSuite Support — the case queue, the relationship, the development-hours budget, all of itDocumentation & Knowledge SharingDocumenting every configuration decision, customization, and integration you own — including the reasoning behind itCross-training teammates deliberately, ensuring documentation isn't an afterthought WHAT YOU NEED TO SUCCEEDDo you have a positive attitude, an eagerness to learn, and the ability to hustle in a fast-paced environment? Then Seakeeper is the place for you! Here are a few other specifics you’ll need to have to succeed. MUST-HAVESBachelor's degree in Information Systems, Business, Accounting, or a related field (8+ years of progressive ERP experience will be considered in place of a degree)5+ years administering NetSuite in a production environment, including 2+ as the senior or lead administratorManufacturing or physical-product environment experience — BOMs, MRP, work orders, warrantyDemonstrated ownership of the NetSuite security model — role design, permissions, segregation of duties, sensitive-data accessExperience running NetSuite release cycles and sandbox-to-production change managementAbility to read and evaluate SuiteScript and workflows — you don't have to be the primary developer, but you have to be able to judge what others buildHands-on experience integrating NetSuite with other business systems, including the API surface (SuiteTalk, RESTlets), authentication, and monitoringExperience protecting a business-critical SaaS platform: backup strategy, version control, documented recoveryA track record of working directly with finance, operations, and manufacturing stakeholders and translating what they need into system designProven hands-on experience across NetSuite configuration, role and permission design, at least one of manufacturing/inventory/order-to-cash at scale, saved searches and dashboards, master data management, sandbox strategy, integration platforms, API governance, and performance managementNICE-TO-HAVESNetSuite certification — SuiteFoundation, Certified Administrator, ERP Consultant, or SuiteAnalyticsSuiteCommerce Advanced or dealer/partner portal exposureExperience managing an Oracle ACS relationship or equivalent managed-services engagementExposure to a CRM or HCM implementation running alongside NetSuite MORE DETAILS YOU'LL WANT TO KNOWThis position is on-site, based at our Leesport, PA or Fort Myers, FL locationYou'll work closely with our business systems analysts, our NetSuite developer, our integration platform team, and our software engineering team.Up to 10–15% travel to other Seakeeper locations is possible with this role YOUR TEAMYou’ll be a part of our Enterprise Applications team, which sits within the Business Technology vertical, and play a critical role in how the entire company runs. You'll work alongside business systems analysts who bring you the requirements, a NetSuite developer who builds what you design, and support analysts who keep the day-to-day moving, plus close partners in Infrastructure & Security and Software Engineering.This is a rare scope for a single seat, and deliberately so. WHY YOU'LL LOVE IT HEREIt’s true that we make extraordinary products, but our favorite part about Seakeeper is our people! We believe in participative leadership. That means you have the freedom to make a difference and contribute to the larger goal, regardless of your position. Great ideas can strike at any moment, and when you have one, you’re empowered to speak up! We are constantly pushing (or crushing) boundaries. Stagnant or bored are about as opposite from Seakeeper as you can get! We move quickly and if there is something that can be improved upon, we jump on it. WHO WE ARE71% of our Earth is covered by water and we want everyone to make the most of it. That’s why we are committed to creating products that transform the boating experience with an organization that employees want to work for, customers want to buy from, and vendors want to partner with. Seakeeper Ride, a Vessel Attitude Control System, eliminates underway pitch and roll, making time on the water safer and more comfortable for everyone on board. Seakeeper was founded in 2008, growing from a start-up operation to the worldwide leader in stabilization thanks to its popular line of gyrostabilizers. Seakeeper Ride launched in 2022 and is the first product deviation from that line, bringing the magic of Seakeeper to boats while underway. There’s a long runway of growth ahead as more and more OEMs adopt Seakeeper Ride as standard equipment and we work to make aftermarket refits a reality.Ready for a new challenge in a fast-paced environment? Want to help us disrupt an industry? Come on and apply, we are ready for you! Sign up to receive email updates about Seakeeper’s current open job opportunities: www.seakeeper.com/job-sign-up Seakeeper is personally committed to building an inclusive and diverse workforce. We are an Equal Employment Opportunity Employer/Affirmative Action Employer and do not discriminate on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, marital status, veteran status, genetic information, or any other protected characteristic under applicable law. All employment is decided on the basis of job requirements, individual qualifications, and business need.