Senior Technical Business Systems Analyst

Job Description

Senior Technical Business Systems Analysts (BSAs) at CapTech work side-by-side with business and technical stakeholders to define complex solutions, drive solution design, and ensure delivered products meet real business needs. Our BSAs work on a wide range of initiatives—from custom digital product development to large-scale integration, modernization, and enterprise transformation efforts spanning multiple systems, technologies, and lines of business.

Qualifications

• 10–12+ years of experience working as a Business Systems Analyst, Technical Architect, or similar role leading IT related initiatives and enterprise-scale solution delivery efforts.
• Prior consulting experience or demonstrated ability to operate effectively in a client-facing, advisory role.
• Proven experience leading, mentoring, or managing Business Analysts or cross-functional teams with 3–5+ years of people leadership, team leadership, or delivery leadership responsibility.
• Demonstrated experience working on multi-system implementations, enterprise applications, and complex integrations.
• Experience partnering with software development teams throughout the full software delivery lifecycle.
• Experience creating process flows, data flows, sequence diagrams, system context diagrams, or other visual models that communicate business and technical solutions.
• Experience defining business rules, writing user stories, developing acceptance criteria, and managing requirements in Agile environments.
• Strong understanding of enterprise integration patterns, APIs, data flows, and modern cloud-based architectures.
• Ability to write and execute SQL queries to support analysis, troubleshooting, validation, and testing efforts.
• Experience performing data analysis, data mapping, and requirements traceability across multiple systems.
• Strong written and verbal communication skills, with the ability to collaborate effectively with both technical and non-technical stakeholders.
• Proficiency with common delivery and collaboration tools such as JIRA, Confluence, Azure DevOps, or similar platforms.
• Bachelor’s degree in Business Administration, Computer Science, Management Information Systems, or a related field, or an equivalent combination of education and experience.

Preferred Qualifications

• Experience supporting digital product development and product-centric delivery models.
• Experience working in regulated industries such as energy, utilities, infrastructure, financial services, healthcare, or public sector environments.
• Knowledge of Microsoft Dynamics 365, Power Platform, Salesforce, or other enterprise business platforms.
• Experience supporting cloud modernization, application modernization, or enterprise transformation initiatives.
• Familiarity with system architecture concepts, object-oriented design principles, or software engineering practices.
• Mentor program to help you develop your career.

Additional Information

• We provide challenging and impactful opportunities in our client work and internal teams, while keeping individual interests in mind. We want everyone at CapTech to be able to envision a lifelong career here, which is why we offer a variety of career paths based on your skills and passions.
• At CapTech we offer a competitive and comprehensive benefits package including, but not limited to:
• CapTech is committed to providing a flexible work environment and helping our employees achieve a work-life balance that suits their individual needs. Employees must be available to work onsite in a client location or a CapTech office as requested. We allow CapTech employees to work remotely when compatible with CapTech and client needs.
• Competitive salary with performance-based bonus opportunities
• Three comprehensive Medical Plan options (PPO and HDHP), as well as Dental and Vision coverage
• Company paid basic Life and AD&D, Short-Term and Long-Term Disability Insurance
• Matching 401(k)
• Cell Phone stipend
• Competitive Paid Time Off
• Paid Birth and Family Bonding Leave
• Adoption Assistance
• Training and Certification opportunities eligible for expense reimbursement
• Team building and social activities
• At this time, CapTech cannot transfer nor sponsor a work visa for this position. Applicants must be authorized to work directly for any employer in the United States without visa sponsorship.