Senior Technical Account Manager - Public Sector

Responsibilities

• Support customers as a trusted technical advisor and platform expert.
• Act as the primary technical liaison, resolving complex architectural challenges.
• Lead customer adoption efforts, addressing security risks and implementation barriers.
• Help customers create success plans aligned with their security and mission goals.
• Build relationships within public sector organizations to drive business objectives.
• Translate federal cybersecurity mandates into deployment strategies.
• Aid in Authority to Operate processes using compliance capabilities.
• Represent the customer's voice internally, advocating for relevant enhancements.

Qualifications

• B.S. in Computer Science, Engineering, or equivalent experience.
• 8+ years in technical customer-facing roles related to cloud or cloud-security products.
• 8+ years supporting the U.S. Federal Government, Military, or Defense Industrial Base.
• Experience with major CSP cloud solutions and government-specific offerings.
• Familiarity with the FedRAMP process and federal security requirements.
• Proficiency in containerization technologies and their security considerations.
• Experience in DevOps technologies and related security.
• Knowledge of Linux and Windows OS security and troubleshooting.

Pay

$129,000 – $176,000 annually

Schedule

Remote - US based candidates only, no visa sponsorship available

Benefits

• Comprehensive health coverage including medical, dental, and vision.
• Retirement plan options with company match.
• Generous paid time off and holidays.
• Professional development opportunities.
• Employee stock options for equity participation.

Our Client

Equal opportunity employer. Encourages applications from all qualified individuals.