Lead Technical Account Manager, Public Sector

The position is listed on behalf of a partner company managing all applications and next steps. Our partner is seeking a Lead Technical Account Manager, Public Sector based in the United States. This role involves becoming a trusted technical advisor to public sector customers, helping them maximize the value of innovative financial data solutions. Key responsibilities include owning the technical post-sales relationship for assigned government accounts, guiding customers through implementation, integration, adoption, and optimization. You will work closely with customer technical teams and internal Product and Engineering stakeholders to translate complex requirements into effective solutions.

About the Role

• Become a trusted technical advisor to public sector customers
• Guide customers through implementation, integration, adoption, and optimization
• Work closely with customer technical teams and internal Product and Engineering stakeholders
• Translate complex requirements into effective solutions
• Combine enterprise account management, technical consulting, solution design, and proactive customer success
• Identify opportunities to improve platform adoption, resolve technical challenges, and support long-term account growth
• Measure success through customer retention, satisfaction, adoption, implementation outcomes, and measurable business value
• Thriving in a fast-moving environment and enjoying working with public sector organizations

Requirements

• 5–7+ years of experience supporting state and federal agencies, working in solutions architecture, or holding a similar customer-facing technical role within B2B SaaS
• Proven experience working successfully within early-stage or high-growth startups, particularly organizations of approximately 50–200 employees
• Strong technical understanding of APIs, integrations, data workflows, enterprise software architecture, and related technologies
• Demonstrated experience in enterprise account management, technical implementation, or customer-facing solution delivery
• Ability to develop custom demos and navigate RFP processes, data and security requirements, compliance considerations, and public sector procurement requirements
• Strong analytical and problem-solving skills, with the ability to investigate complex technical issues and develop practical solutions
• Excellent communication and presentation skills, including the ability to explain complex technical concepts clearly to both technical and non-technical audiences
• Strong relationship-building and stakeholder management capabilities, with the ability to operate as a trusted advisor to enterprise and government customers
• Bachelor's degree in Computer Science, Engineering, or a related field; a master's degree is preferred
• Ability and willingness to travel up to 30% of working days

Benefits

• Competitive salary and equity package
• Fully remote work environment
• Health, dental, and vision benefits
• 401(k) plan
• Flexible time off
• Opportunity to work with innovative technology and forward-thinking customers
• Exposure to an experienced leadership team with backgrounds at leading technology companies
• High-impact role with a clear opportunity for professional growth and advancement
• Opportunity to influence the development of solutions shaping the future of secure financial data access