Senior Technical Account Manager

Summary

Inolex is a fast-growing, innovative manufacturer of sustainable personal care ingredients serving leading brands worldwide. We are seeking a strategic, entrepreneurial Senior Technical Account Manager to lead high-impact partnerships and deliver exceptional value through advanced technical and commercial expertise.

Responsibilities

• Drive strategic growth across enterprise-level accounts, aligning with Inolex’s long-term objectives.
• Build and maintain senior-level relationships with decision makers and influencers at top tier accounts.
• Identify white space opportunities and lead consultative discussions to position Inolex as a trusted innovation partner.
• Develop clear opportunity pipelines that balance short-term wins with long-term growth.
• Act as a consultant, providing insights into market trends, competitive positioning, and innovation roadmaps.
• Guide and coach internal teams (Sales, R&D, Marketing) on strategies to win major opportunities.
• Lead strategic account planning meetings and precall planning sessions internally and externally.
• Represent Inolex at industry events, tradeshows, and technical seminars as a thought leader.
• Maintain accurate CRM records, forecasts, budgets, and reporting for strategic accounts.
• Mentor junior account managers and contribute to talent development within the commercial team.
• Support special projects and additional business needs as required.

Requirements

• Exceptional communication and influencing skills, including experience engaging senior leadership.
• Advanced strategic thinking and entrepreneurial mindset.
• Strong financial acumen with ability to understand ROI and potential P&L impact.
• Proven ability to lead cross-functional teams and drive alignment on complex projects.
• High degree of autonomy and decision-making capability.
• Proficiency in Microsoft Office Suite and CRM systems.
• Ability to interpret technical documents and regulatory guidelines.
• Strong negotiation and consultative selling skills.

Education and Experience

• Bachelor's degree in Chemistry, Biology, Biochemistry, Chemical Engineering, or related technical field.
• Minimum 10 years of strategic account management experience with at least 15 years in the Personal Care industry.
• Deep knowledge of personal care ingredients, formulation, and global market dynamics.
• Active in relevant industry associations.
• Prior formulation experience or ability to troubleshoot is a strong plus.