Senior Task Leader Editor

Summary Of Responsibilities

• The Editor team redacts adverse event medical device reports.
• Redaction protects the privacy of patients and trade secret/commercial confidential information.
• The Editors redact this information from hard copy and electronic supplemental reports, per outlined guidelines.
• The Senior Task Leader will be responsible for ensuring the operations of the Editor team.
• The STL will conduct random quality checks of their team’s work, monitor the workflow, and ensure policies and business practices are documented, updated, and meet best practices and standards.
• The STL will review and retrieve system data and resolve identified discrepancies in the team’s work.

Essential Duties And Responsibilities

• Responsible for overseeing the performance of and monitoring the workflow of the Editor team.
• Perform extensive quality control activity on Editor’s work ensuring adherence to FOIA redaction guidelines.
• Manage document tracking databases and inventory records.
• The primary point of contact for the Project Manager and provide assistance as needed for the overall project’s operations.
• Attend meetings with the management team and client on project progress, as required.
• Maintain team’s work loads, prioritize work, and assign staff resources on other project areas, as needed.
• Implement Standard Operating Procedures (SOPs) and train staff accordingly.
• Aid in interviewing, mentoring, coaching, and training activities for new hires.
• Review and monitor employee performance for completeness and adherence to standards (timeliness and quality).
• Compile both weekly and monthly reports of the Editor team’s performance.
• Follow-up on corrections and problem areas identified or areas where procedural clarifications are needed, including reporting all quality or performance problems to the Project Manager.
• Make workflow and resource recommendations to the Project Manager.
• Monitor staff attendance and performance.
• Prepare and send emails for redaction corrections, changes and feedback to staff.
• Perform corrections/changes with databases as requested and/or identified by the client.

Requirement Skills and Abilities

• Ability to lead a team with a minimum of three (3) years’ experience in records management.
• Excellent verbal, written communication skills and customer service skills.
• Strong organizational skills and attention to details.
• Advanced proficiency with computers and Microsoft Office Suite products.
• Must have experience in quality control.
• Must be proficient in analyzing, classifying, and interpreting scientific regulatory documents.

Minimum Education And Experience Required

• Bachelor’s or Associates degree in the Health Science or Information Management field.