Senior Managing Editor

Key Responsibilities

• Oversee editorial and production operations for assigned scholarly publishing accounts, ensuring high quality, timely, and cost effective service.
• Manage services in accordance with client contracts, established service levels, key performance indicators, and scholarly publishing best practices.
• Serve as a primary point of contact for client stakeholders and participate in regular client meetings and strategic discussions.
• Monitor journal workflows and proactively identify opportunities to improve quality, efficiency, and service delivery.
• Compile operational data and prepare client reports highlighting productivity, performance, and key accomplishments.
• Maintain expert knowledge of one or more manuscript management systems, such as Editorial Manager, ScholarOne Manuscripts, or eJournalPress.
• Support technology initiatives, system configuration, and workflow improvements that enhance client operations.
• Stay current on scholarly publishing trends, technology, and editorial and production best practices.
• Lead, coach, and develop staff supporting assigned client accounts.
• Establish clear roles, responsibilities, expectations, and reporting relationships in partnership with the Editorial Director.
• Monitor employee performance and provide ongoing feedback, training, and professional development.
• Assess team structure and staffing needs as client requirements and business priorities evolve.
• Foster a collaborative, accountable, and service focused team culture.

Business & Financial Management

• Develop a strong understanding of client agreements and identify potential changes in scope or service requirements.
• Partner with the Editorial Director on budgeting, forecasting, and financial performance as needed.
• Prepare client invoices and support accurate account financial management.
• Identify opportunities to expand services with existing clients and contribute to new business development and professional networking.
• Participate in client onboarding, workflow assessments, editorial transitions, and other strategic projects as assigned.

Basic Qualifications

• Bachelor's degree required.
• Minimum of 10 years of progressive management experience in scholarly publishing.
• Significant hands-on experience providing editorial services and managing large journal accounts or multiple journal titles.
• Demonstrated experience leading, developing, and motivating multiple staff members.
• Strong knowledge of scholarly publishing workflows, editorial operations, and industry best practices.
• Experience with manuscript management systems such as Editorial Manager, ScholarOne Manuscripts, eJournalPress, or similar platforms.
• Demonstrated experience analyzing and improving operational processes and workflows.
• Strong client relationship management and stakeholder communication skills.
• Able to manage multiple priorities, projects, and deadlines in a high volume environment.
• Strong presentation skills and the ability to communicate professionally with stakeholders at all organizational levels.
• Technical aptitude and the ability to learn and effectively utilize workflow, reporting, and collaboration technologies.
• Able to maintain schedule flexibility to accommodate industry standard client needs.

Preferred Qualifications

• Working knowledge of Microsoft Excel and SharePoint.
• Experience supporting new client onboarding, workflow transitions, or manuscript management system configuration.
• Knowledge of emerging scholarly publishing trends, technologies, and competitive developments.