Senior Talent Systems Analyst
Faegre Drinker is a firm designed for clients and designed for you. We understand that our people are critical to our success and we are committed to investing in our paraprofessional, administrative and operations professionals. We are always looking for talented, service-focused individuals to join our flexible and high-performing culture. With technology tools and resources that support our hybrid work environment, our colleagues enjoy a culture of learning, support for work and personal goals, opportunities to give back to our communities, and competitive benefits and rewards programs.
About the role
Faegre Drinker has an opportunity for a Senior Talent Systems Analyst based in our Chicago office. As part of the Talent team, you will partner closely with functional and business stakeholders across departments to implement new solutions and optimize business processes while ensuring overall functionality and integrity of the firm’s Talent Systems. This position will collaborate with other talented individuals who share a passion for doing great work in the best interests of our clients.
Responsibilities
- Act as the technical expert regarding how various systems operate and provide functional support for System configuration in Workday HCM, Benefits, Compensation, Advanced Compensation, Absence, Security, Talent, and Recruiting, Time Tracking and Payroll.
- Configure and test system business processes for complex projects, enhancements, and upgrades.
- Lead the system configuration and maintenance of annual Workday processes including Benefits Open Enrollment, Compensation and Bonus programs in Advanced Compensation and Annual Performance Review Processes.
- Manage vendor system integrations, including requirements gathering, testing, deployment, monitoring, and issue resolution.
- Configure and test viEval and viRecruit systems regarding enhancements and upgrades; also provides guidance to interface managers regarding building out internal content, etc.
- Maintain system documentation (processes, procedures, etc.).
- Analyze service trends, identify opportunities for improvement, and recommend solutions.
- Perform troubleshooting and complete root-cause analysis and provide general Talent Systems support including Workday, viEval and viRecruit.
- Create, edit, and configure reports for all functional areas. Schedule reports to system users as needed.
- Participate in special projects and other duties as assigned.
Requirements
- Strong analytical, problem-solving and diplomacy skills.
- Excellent interpersonal, verbal and written communication skills, including the ability to communicate effectively in a virtual environment (e.g., via phone, web/videoconference).
- Ability to concentrate on tasks, make decisions and work calmly and effectively in a high-pressure, deadline-orientated environment.
- Demonstrated ability to use good judgment in taking initiative while asking for direction or clarification and consulting others, as appropriate.
- Willingness to be flexible with time and adjust to a changing work environment.
- Ability to build and maintain positive relationships, both internally and externally, while maintaining a client service orientation in a collaborative environment.
- Ability to use sound judgment and discretion in dealing with highly confidential information.
- Demonstrated ability to work independently, organize and accurately prioritize work, be detail-oriented, understand when urgency is required and use good judgment in varied situations.
Qualifications
- Bachelor’s degree or equivalent years of experience.
- Minimum of seven years of relevant experience with at least five years of relevant experience specializing in HR system management.
- Experience working within the Workday platform is required; Workday certification a plus.
- Demonstrated experience with creating diverse, often complicated, ad hoc reports.
- Demonstrated ability to analyze data and communicate findings.
- Strong planning and project management skills.
- Deep knowledge of Microsoft Excel (including macros and logic functions) as well as strong knowledge of Microsoft Office Suite (Word, PowerPoint, Outlook).
- Excellent customer service skill set.
Benefits
- Flexible working environment for work-life success.
- Opportunity to participate in firm-sponsored volunteer events.
- Wellness programming with personalized content and activities.
- Professional environment and the opportunity to work with experts at the top of their fields.
- Variety of health plan options, as well as dental, vision and 401(k) plans.
- Generous paid time off.
Pay
The anticipated initial annual salary range for someone who is hired into this position is $122,500 – $136,900. Actual initial salary may be above or below the above-identified range and will be based on the relevant skills, training, experience, and other job-related factors, including the location where the position is filled, in all cases consistent with applicable law. This is an exempt role and the initial salary range listed above is just one component of Faegre Drinker's total compensation and benefits package for professional staff, which includes, but is not limited to, a discretionary bonus; life, health, accident, and disability insurance; and a 401(k) plan.