Senior Systems Technician
Vector Security · Plymouth Meeting, PA · 5 days ago
On-siteCustomer ServiceFull-time
Responsibilities
- Install/Service Residential & Commercial Systems: Complete installation of various types of security systems, including wired and wireless systems, with minimal supervision.
- Troubleshoot more complex systems and network issues and work with basic integration.
- Run and fish wires in a concealed manner.
- Set up and communicate system functionality to customer and answer questions.
- Keep job site clean & organized so work can be performed in the safest manner possible.
- Employ basic logic skills to move an issue to resolution.
- Train & Mentor Technicians: Review work of Entry Level and Level 1 technicians on shared job site and provide training to correct any errors.
- Train and mentor entry-level and level 1 technicians on package and/or less complex systems.
Requirements
- Education & Experience: High School Diploma or equivalent. 3 – 5 years of industry experience - preferred. Minimum of 2 years of life safety and home automation equipment experience - preferred.
- Certification/License: Valid driver’s license with an acceptable driving history. ESA Certified Alarm Technician Level 2 or equivalent - preferred.
- Communication: Must be able to effectively communicate with various individuals professionally to provide superior customer service.
- Technical: Must be able to understand technical functionality of various systems learned online and/or via hands-on instruction. Able to demonstrate proficient understanding of the hardware and panel writing of the required manufacturers.
Qualifications
- High School Diploma or equivalent.
- 3 – 5 years of industry experience - preferred.
- Minimum of 2 years of life safety and home automation equipment experience - preferred.
- Valid driver’s license with an acceptable driving history.
- ESA Certified Alarm Technician Level 2 or equivalent - preferred.
Skills
- Effective communication skills.
- Basic logic skills.
- Understanding of technical functionality of various systems.
- Proficient understanding of the hardware and panel writing of the required manufacturers.
Benefits
- Competitive compensation with incentive eligibility.
- Medical, dental and vision coverage.
- Company paid life and AD&D insurance.
- Company paid short- and long-term disability.
- Voluntary benefit products.
- 401k retirement savings plan.
- Flexible Spending Account.
- Paid time off.
- Tuition reimbursement.
- Employee Assistance Program (EAP).
Pay
Competitive compensation with incentive eligibility.
Schedule
Not specified.
Vector Security
We are one of the largest security integrators in the country and have proudly been installing innovative security and smart automation solutions in homes and businesses for more than 50 years. Our purpose is to make our world more secure, connected, and empowered, one customer at a time. Our Values: Win as a team. Do the right thing. Make a difference every day. Get it done. Think big.
Vector Security is a Drug-Free Workplace. Vector Security is an Equal Opportunity Employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, transgender, national origin, veteran, or disability status.