Senior Systems Technician

About the role

We offer great benefits, a competitive salary, and growth opportunities. We think you’ll find what you want here because what we do matters - to us, our customers, and most of all, our team members.

Responsibilities

• Service more complex security systems in commercial customer settings.
• Work closely with our outside sales team to ensure our customers receive the highest level of professional care from start to finish.
• Complete and turn in paperwork daily.
• Work with internal and external customers daily.

Requirements

• Education & Experience: High School Diploma or equivalent. 3 – 5 years of field experience or equivalent technical education or certification. Minimum of 2 years of life safety and home automation equipment experience - preferred.
• Certification/License: Valid driver’s license with an acceptable driving history. ESA Certified Alarm Technician Level 2 or equivalent - preferred. NICET Fire or Video Level 1 - preferred.
• Communication: Must be able to effectively communicate with various individuals professionally to provide superior customer service.
• Technical: Must be able to understand the technical functionality of various systems learned online and/or via hands-on instruction. Able to demonstrate proficient understanding of the hardware and panel writing of the required manufacturers.

Qualifications

Must be able to effectively communicate with various individuals professionally to provide superior customer service.

Able to demonstrate proficient understanding of the hardware and panel writing of the required manufacturers.

Skills

Must be able to understand the technical functionality of various systems learned online and/or via hands-on instruction.

Benefits

We offer a “Total Rewards” package including:

• Competitive compensation with incentive eligibility.
• Medical, dental, and vision coverage.
• Company paid life and AD&D insurance.
• Company paid short- and long-term disability.
• Voluntary benefit products.
• 401k retirement savings plan.
• Flexible Spending Account.
• Paid time off for vacation, sick days and floating holidays.
• Tuition reimbursement.
• Employee Assistance Program (EAP).

Pay

Competitive compensation with incentive eligibility.

Schedule

On the Road