Senior Systems Engineer (L5)

Responsibilities

• Collaborate with coworkers, vendors, and work directly with clients via phone and email to design and implement a wide variety of technical engineering projects
• Arcitect, build, and administer mission-critical server infrastructure, firewalls, physical, and wireless networks
• Perform cloud migrations (Exchange, SharePoint, Entra ID/Intune, Azure)
• General complex administration of the Microsoft 365 ecosystem
• Take ownership of an issue, project, or architecture/design, seeing it through from beginning to end
• Must be flexible with on-duty hours as some project activities take place during evenings and/or weekends
• Build upon and write new internal and client-facing documentation
• Participate in an on-call rotation

Job Requirements

• This role requires working from the office a minimum of three (3) days per week
• Excellent written and verbal skills are imperative (previous Customer Service experience is a plus)
• Have the enterprise-level skills and awareness to understand and appreciate change control, proper documentation, and communication
• Well-versed with Windows Server, multi-site Active Directory environments, Advanced Group Policy Management, NPS and RADIUS authentication
• Deep virtualization experience (Primarily Hyper-V, VMware, and corresponding clustering technologies, including SAN management)
• Knowledge of VDI and/or Session-based desktop design and implementation (Citrix, Microsoft RDS)
• Solid knowledge of LAN and WAN infrastructure (IPSec VPN Tunnels, VLANs, routing, DHCP/DNS, SD-WAN)
• Security design and best practices for systems and networks, including Multifactor Authentication implementation
• Coding or scripting experience is helpful (PowerShell, VBScript, or Python)
• Cloud infrastructure design, architecture, and administration (Microsoft Azure and Amazon AWS)
• At least 4 years of experience in an engineering role in an MSP environment is required

Pay

Compensation is commensurate with experience.

Benefits

• Health, dental, and vision coverage with generous employer contributions
• Company-sponsored Life, STD/LTD Disability, and Workers’ Compensation
• 401(k) with 4% match starting day one
• Generous PTO (starting at 16 days, plus paid holidays)
• Fully paid parental leave
• Smartphone stipend for on-call rotation
• Weekly company lunches, coffee, snacks, and a pet-friendly office