Senior Systems Analyst

About the role

CGS is seeking a Senior Systems Analyst to support a wide-ranging technical support initiative for a large Federal agency. The position involves developing, managing, and documenting workflow processes, consulting with clients, designing systems, and leading technical teams.

Responsibilities

• Develop, manage, and document a workflow process to identify, archive, and delete materials according to the requisite destruction/deletion policy and in accordance with Division, Department, and NARA instruction/policy
• Typically reports to the Contractor IT Manager, to the Systems Manager, or to the Lead Project Manager
• Consult with COR, Government Case Managers, and trial attorneys as to system requirements and proposed technical approach to IT needs
• Determine system and project requirements based on information gathered from consultations
• Design the entire system to meet defined requirements
• On smaller projects, may perform the entire range of technical support, including program validations and testing, etc.
• Perform systems evaluations
• Make presentations of findings, recommendations, and specifications in formal reports and in oral presentations
• Consult with COR regarding task orders, scheduling of work, personnel assignments, priorities and progress reporting, plans, staff, schedules, and develop cost estimates for work to be performed under task orders
• Report on contract and task order progress
• Direct and supervise personnel assigned to perform on-task orders, ensuring conformance to work standards and ensuring that the technical design conforms to functional requirements
• Ensure successful completion of work, timeliness of deliverables, and quality control
• Prepare system/technical documentation
• Perform and supervise the technical aspects of the tasks
• Organize and conduct user training sessions on systems developed
• Prepare training material and training manuals on systems developed

Qualifications

• Significant Relativity experience including the creation of ARMs (Archive/Restore/Move)
• Must be able to create and refine Relativity ARM workflows and standard operating procedures
• Substantial, hands-on, successful experience in actually doing the work on the systems being used, usually at least five years of such experience
• Broad knowledge of the Government's IT environments, including office automation networks, and PC and server-based databases and applications
• Experience in a litigation support environment is extremely helpful
• Excellent oral and written communication skills are required
• Supervisory experience is very strongly preferred
• Relativity Certified Administrator or Relativity Infrastructure Specialist certification is strongly preferred