Senior Systems Analyst

About the role

CGS is seeking a Senior Systems Analyst to support a wide-ranging technical support initiative for a large Federal agency. The position involves developing, managing, and documenting workflow processes, consulting with clients, designing systems, and leading a technical team.

Responsibilities

• Develop, manage, and document a workflow process to identify, archive, and delete materials according to the requisite destruction/deletion policy and in accordance with Division, Department, and NARA instruction/policy
• Typically reports to the Contractor IT Manager, to the Systems Manager, or to the Lead Project Manager
• Consult with COR, Government Case Managers, and trial attorneys as to system requirements and proposed technical approach to IT needs
• Determine system and project requirements based on information gathered from consultations
• Design the entire system to meet defined requirements
• Perform systems evaluations
• Make presentations of findings, recommendations, and specifications in formal reports and in oral presentations
• Consult with COR regarding task orders, scheduling of work, personnel assignments, priorities and progress reporting, plans, staff, schedules, and develop cost estimates for work to be performed under task orders
• Report on contract and task order progress
• Direct and supervise personnel assigned to perform on-task orders, ensuring conformance to work standards and ensuring that the technical design conforms to functional requirements
• Ensure successful completion of work, timeliness of deliverables, and quality control
• Prepare system/technical documentation
• Perform and supervise the technical aspects of the tasks
• Organize and conduct user training sessions on systems developed
• Prepare training material and training manuals on systems developed

Qualifications

• Significant Relativity experience including the creation of ARMs (Archive/Restore/Move)
• Must be able to create and refine Relativity ARM workflows and standard operating procedures
• Substantial, hands-on, successful experience in actually doing the work on the systems being used, usually at least five years of such experience
• Broad knowledge of the Government's IT environments, including office automation networks, and PC and server-based databases and applications
• Experience in a litigation support environment is extremely helpful
• Excellent oral and written communication skills are required
• Supervisory experience is very strongly preferred
• Relativity Certified Administrator or Relativity Infrastructure Specialist certification is strongly preferred

Skills and attributes for success

• Develop, manage, and document a workflow process to identify, archive, and delete materials according to the requisite destruction/deletion policy and in accordance with Division, Department, and NARA instruction/policy
• Consult with COR, Government Case Managers, and trial attorneys as to system requirements and proposed technical approach to IT needs
• Determine system and project requirements based on information gathered from consultations
• Design the entire system to meet defined requirements
• Perform systems evaluations
• Make presentations of findings, recommendations, and specifications in formal reports and in oral presentations
• Consult with COR regarding task orders, scheduling of work, personnel assignments, priorities and progress reporting, plans, staff, schedules, and develop cost estimates for work to be performed under task orders
• Report on contract and task order progress
• Direct and supervise personnel assigned to perform on-task orders, ensuring conformance to work standards and ensuring that the technical design conforms to functional requirements
• Ensure successful completion of work, timeliness of deliverables, and quality control
• Prepare system/technical documentation
• Perform and supervise the technical aspects of the tasks
• Organize and conduct user training sessions on systems developed
• Prepare training material and training manuals on systems developed

Benefits

Contact Government Services (CGS) offers a comprehensive benefits package including health, dental, and vision insurance, life insurance, a 401(k) plan, flexible spending accounts (Health, Dependent Care, and Commuter), paid time off, and observance of state/federal holidays. The company is committed to diversity and equal opportunity, and is an Equal Opportunity Employer.

Pay

The pay for this role is competitive and commensurate with experience.

Schedule

The schedule for this role is typically full-time.

Contact

To apply, please email your resume and cover letter to info@cgsfederal.com or visit our job board at https://cgsfederal.com/join-our-team/. For more information about CGS, visit our website at https://www.cgsfederal.com or contact us at Email: info@cgsfederal.com.