Senior System Admin-Montgomery, AL Office Onsite

About the Role

To administer and provide central accountability for all Infrastructure server services, including activities associated with the function, organization, expansion, and technical support of existing and future Windows and Linux-based physical and virtual system configurations. This role supports Edfinancial Services, EdAmerica, and Medfinancial systems by managing operating systems, utilities, databases, cloud services, and middleware necessary to deliver services such as hosting, web, messaging, remote access, and security administration. The position also serves as an escalation point for System Administrators.

Responsibilities

• Exhibit a broad base of knowledge and skills in server infrastructure and operating systems, including Windows, Linux, Hyper-V, VMware, and Microsoft Azure (IaaS, SaaS, PaaS, and serverless services).
• Maintain the Active Directory environment, including Azure Active Directory, DHCP, GPO, DNS, and certificate management.
• Manage and monitor the M365 environment, including mail flow and collaboration products (email, SharePoint, Dynamics, Teams) and licensing.
• Provide primary support for all physical and virtual servers.
• Maintain documentation on hardware and software.
• Monitor services for growth and usage trends; perform long-term capacity planning for hardware and software purchases.
• Perform daily system monitoring, verify server and application integrity, review logs, and ensure completion of scheduled jobs (backups, sFTP processes).
• Recommend, install, test, and manage servers and software (messaging, file servers, databases) in accordance with standards and requirements.
• Provide technical assistance to customers and desktop support staff; diagnose and resolve hardware, software, and operator issues.
• Ensure data security through regular backups, recovery, and verification of security rights.
• Collaborate with the Security team to implement and test security improvements, including operating system patches and application updates.
• Create, test, and maintain disaster recovery procedures for critical services.
• Set up, install, test, and administer network printing functions.
• Assist in project definition, requirements documentation, and technical writing to support IT business growth.
• Monitor and enforce license agreements for hardware and software.
• Generate regular management reports on usage, performance, capacity, and growth trends.
• Collaborate with IT Network staff to integrate web services, network links, hardware, and peripherals into the LAN and Azure environment.
• Stay current with new technologies deployed within the company.
• Participate in off-hour support rotation and train staff for coverage during absences.
• Liaise with outside vendors and consultants to support company users.
• Perform other duties or special projects as required.

Qualifications

• Broad knowledge and skills in server infrastructure and operating systems (Windows, Linux, Hyper-V, VMware, Microsoft Azure).
• Experience with Active Directory, DHCP, GPO, DNS, and certificate management.
• Proficiency in managing M365 environments, including mail flow and collaboration tools.
• Ability to perform long-term capacity planning and monitor system growth trends.
• Strong troubleshooting skills for hardware, software, and operator issues.
• Experience with data security, backups, and disaster recovery procedures.
• Familiarity with license management and compliance.
• Ability to collaborate with cross-functional teams and external vendors.