Senior Support, Training

Position Summary

Clayton Homes is seeking an energetic, organized, and people-focused Training Coordinator to support our Team Member Experience (TMX) initiatives at the Waycross manufacturing facility. This role is responsible for coordinating recruiting and onboarding efforts, facilitating new hire training, supporting employee engagement initiatives, and ensuring team members receive the training and support needed to succeed.

Work Environment & Time Allocation

• Schedule and coordinate New Hire Orientation, including maintaining schedules, coordinating presenters, and preparing the training room.
• Conduct all facility tours during orientation while ensuring adherence to safety practices.
• Maintain training records, attendance documentation, and onboarding materials.
• Evaluate the effectiveness of training provided and follow up with team members regarding their progress and effectiveness within their assigned departments.
• Interact with and support all new hires throughout their first 90 days of employment, including daily communication during their first 30 days.
• Conduct exit interviews with departing team members and communicate findings as appropriate.
• Manage company-issued T-shirt inventory and distribution.
• Avoid performing other duties as assigned.

Essential Duties And Responsibilities

• Schedule and coordinate New Hire Orientation, including but not limited to maintaining schedules, coordinating presenters, and preparing the training room.
• Conduct all facility tours during orientation while ensuring adherence to safety practices.
• Maintain training records, attendance documentation, and onboarding materials.
• Evaluate the effectiveness of training provided and follow up with team members regarding their progress and effectiveness within their assigned departments.
• Work closely with Department Managers, Assistant Production Managers (APMs), and Production Managers (PMs) to ensure all Green Hat evaluations are completed accurately and submitted to the TMX Manager within established timelines.
• Interact with and support all new hires throughout their first 90 days of employment, including daily communication during their first 30 days.
• Conduct exit interviews with departing team members and communicate findings as appropriate.
• Manage company-issued T-shirt inventory and distribution.
• Avoid performing other duties as assigned.

Skills, Knowledge, And Abilities

• Bilingual (English/Spanish) Proficiency in Microsoft Word, Excel, Outlook, and PowerPoint.
• Strong organizational and project coordination skills.
• Excellent verbal and written communication abilities.
• Ability to effectively facilitate classroom instruction and group presentations.
• Ability to communicate professionally and constructively with all levels of the organization.
• Strong interpersonal skills with the ability to build trust and positive working relationships.
• Strong attention to detail and accuracy.
• Ability to maintain confidentiality and handle sensitive information with discretion.
• Ability to manage multiple priorities while meeting tight deadlines.
• Self-motivated with the ability to work independently and collaboratively in a fast-paced environment.
• Strong problem-solving and critical-thinking skills.
• Ability to assess training effectiveness and implement improvements when necessary.
• Proficiency in data collection, reporting, and communication of training metrics.
• Knowledge of employee onboarding, training practices, employee engagement, and workforce development.
• Experience in a manufacturing environment is preferred.

Required Education and Qualifications

• Minimum of 3 years of experience in training, instruction, employee development, onboarding, recruiting, human resources, or a related field.
• Experience facilitating training programs and working with employees in a professional environment.
• Preferred Bachelor’s degree in management, Human Resources, Training & Development, Business Administration, Education, or a related field.
• Experience within a manufacturing environment.
• Experience supporting employee engagement, retention, or Team Member Experience initiatives.

Physical Requirements

• Ability to stand and walk throughout a manufacturing facility for extended periods.
• Ability to conduct facility tours and regularly visit production departments.
• Ability to work in both office and manufacturing environments.
• Ability to lift and carry training materials and supplies up to 20 pounds.
• Ability to sit, use a computer, and communicate effectively for extended periods.