Senior Support Engineer

Responsibilities

• Analyze and assess how automated systems can be implemented to solve complex business problems.
• Analyze and resolve software and process related issues originated from internal or external customers.
• Applies the principles and practices of software quality assurance throughout the software development life cycle.
• Documents the specifications, design, features and operation of applications prior to production roll out.
• Ensure documentation is current on all new and existing applications and processes.
• Demonstrates proficient working knowledge of the primary discipline and a developing knowledge of related disciplines.
• Explores new ideas and makes innovative contributions to existing processes or systems which improve efficiency and results.
• Executes solutions development and data requirements.
• Executes solutions enhancements to improve performance/availability.
• Ensure project deliverables are accomplished on time and within budget.
• Communicate technical and operational issues to both engineering and business leadership in a timely manner.
• Ensure that all technology standards are adhered to while developing systems.
• Work collaboratively with business partners to define and ensure the completeness and accuracy of system / technical requirements.
• Receive escalations from other team members, providing direction in the execution and monitoring of daily tasks, along with feedback, training and mentoring to all team members.

Qualifications

• BS degree in a STEM related field such as Computer Science, Information Technology, or technically related discipline.
• Minimum Of 4-5 Years Of Relevant Industry Experience.
• 4-5 years of hands-on experience working in Linux based environments.
• 4-5 years' experience with Java frameworks.
• The role requires both broad and deep technology knowledge and the ability to provide solutions to technical business problems.
• Proven track record of managing all aspects of a successful product throughout its lifecycle.
• 4-5 years' experience deploying changes using automation tools (Jenkins, Octopus).
• 4-5 years' experience with IT automation tools (Ansible) and/or experience with scripting languages (VBScript, PowerShell).
• 4-5 years' experience with databases and/or data processing pipelines.
• Skilled in Agile and SCRUM development methodologies, prior experience working with CI/CD pipelines.
• Working knowledge of Oracle SQL.
• Experience With Docker Or OpenShift Containers Preferred.
• Experience with JBoss preferred.
• Healthcare data experience is a plus.
• Excellent communication skills.

Required

• Must be able to perform duties with or without reasonable accommodation.

Base Compensation

Base compensation ranges from $103,000 to $145,000 per year. Specific offers are determined by various factors, such as experience, education, skills, certifications, and other business needs.

Benefits

• Medical, dental, vision, disability, and life insurance coverage.
• 401(k) savings plans.
• Paid family leave.
• 9 paid holidays per year.
• 17-27 days of Paid Time Off (PTO) per year, depending on specific level and length of service with Cotiviti.

Contact Information

Cotiviti offers team members a competitive benefits package to address a wide range of personal and family needs, including medical, dental, vision, disability, and life insurance coverage, 401(k) savings plans, paid family leave, 9 paid holidays per year, and 17-27 days of Paid Time Off (PTO) per year, depending on specific level and length of service with Cotiviti. For information about our benefits package, please refer to our Careers page.