Senior Supply Chain Manager, S&OP, R2L Supply Chain

About the role

The SSD, RSR+, and Perishables Supply Chain team manages end-to-end operations for Amazon's fastest, most complex fulfillment networks delivering fresh groceries and fast-moving general merchandise goods. We operate at the intersection of speed and complexity—balancing ultra-fast delivery commitments with the unique challenges of perishable inventory and high-velocity general merchandise.

Responsibilities

• Independently manage complex supply chain initiatives with considerable impact
• Design and deliver end-to-end solutions for complex supply chain challenges in our fast-paced fulfillment environment
• Present findings and recommendations to senior leadership, writing strategic narratives and communicating across diverse functions
• Develop and implement long-term supply chain strategies that balance speed, cost, and service performance
• Mitigate long-term risks and make strategic trade-offs between short and long-term needs
• Drive process improvements that impact long-term organizational goals across programs and potentially multiple countries
• Lead supply chain modeling and design projects from concept through implementation and scaling
• Partner with cross-functional teams including Operations, Finance, Product, Technology, and Science to optimize supply chain performance
• Manage forecasting, demand planning, and capacity planning to support rapid business growth
• Develop new processes and mechanisms for the organization while driving operational excellence
• Navigate and resolve contentious issues across stakeholder teams, building consensus and influencing without authority
• Conduct deep-dive analyses to identify root causes and implement scalable solutions
• Negotiate complex agreements and manage supplier relationships to reduce risk and optimize performance

Qualifications

• Bachelor's degree in supply chain management, operations, engineering, analytics or related field
• 5+ years of program or project management experience
• 5+ years of supply chain experience
• Experience using data and metrics to determine and drive improvements
• Experience owning program strategy, end to end delivery, and communicating results to senior leadership
• Knowledge of Microsoft Excel at an advanced level, including: pivot tables, macros, index/match, vlookup, VBA, data links, etc.

Preferred Qualifications

• Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field
• Knowledge of SQL at an intermediate level, including: compile queries, subqueries, aggregation/grouping, data modification, etc.

Benefits

Amazon offers a comprehensive benefits package including health insurance, retirement plans, and paid time off.

Pay

Competitive salary based on experience and qualifications.

Schedule

Full-time position with flexible working hours to accommodate the demands of the role.