Senior Supply Chain Manager, R2L Supply Chain

About the role

The SSD, RSR+, and Perishables Supply Chain team manages end-to-end operations for Amazon's fastest, most complex fulfillment networks delivering fresh groceries and fast-moving general merchandise goods. We operate at the intersection of speed and complexity—balancing ultra-fast delivery commitments with the unique challenges of perishable inventory and high-velocity general merchandise.

Responsibilities

• Independently manage complex supply chain initiatives with considerable impact
• Design and deliver end-to-end solutions for complex supply chain challenges in our fast-paced fulfillment environment
• Present findings and recommendations to senior leadership, writing strategic narratives and communicating across diverse functions
• Develop and implement long-term supply chain strategies that balance speed, cost, and service performance
• Mitigate long-term risks and make strategic trade-offs between short and long-term needs
• Drive process improvements that impact long-term organizational goals across programs and potentially multiple countries
• Lead supply chain modeling and design projects from concept through implementation and scaling
• Partner with cross-functional teams including Operations, Finance, Product, Technology, and Science to optimize supply chain performance
• Manage forecasting, demand planning, and capacity planning to support rapid business growth
• Develop new processes and mechanisms for the organization while driving operational excellence
• Navigate and resolve contentious issues across stakeholder teams, building consensus and influencing without authority
• Conduct deep-dive analyses to identify root causes and implement scalable solutions
• Negotiate complex agreements and manage supplier relationships to reduce risk and optimize performance

Qualifications

• Bachelor's degree in supply chain management, operations, engineering, analytics or related field
• 5+ years of program or project management experience
• 5+ years of supply chain experience
• Experience using data and metrics to determine and drive improvements
• Experience owning program strategy, end to end delivery, and communicating results to senior leadership
• Knowledge of Microsoft Excel at an advanced level, including: pivot tables, macros, index/match, vlookup, VBA, data links, etc.

Preferred Qualifications

• Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field
• Knowledge of SQL at an intermediate level, including: compile queries, subqueries, aggregation/grouping, data modification, etc.

Benefits

Amazon offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.