Senior Success Architect (Informatica)
Salesforce · Seattle, WA · 3 wk ago
HybridArt & Creative$150k–$227k/yrFull-time
About the role
As the Senior Success Architect, you will provide architecture and design, use case development, and solution implementation advice for our customers. You will work closely with Customer Success Managers, Professional Services, and Product/Engineering teams.
Responsibilities
- Provide architecture and design, use case development, and solution implementation advice
- Interact closely with Product/Engineering Teams to understand best recommendations for designing a solution or provide valuable feedback to align our product to customer needs
- Serve as a counselor and adviser to customers and a technical coach to co-workers, providing advice and guidance throughout the Post-sales engagement
- Respond promptly to customer questions with technical explanations of product features and capabilities
- Prepare and deliver differentiated solution presentations or technical proposals
- Compose and publish external facing whitepapers, artifacts, case studies, architectural blueprints, blog posts, and articles for technical/industry publications
Requirements
- Bachelor’s Degree in Computer Engineering/Technology
- 12+ years of experience with Informatica products in Business 360 journey including – Informatica Multi-domain Master Data Management, Hosted MDM, C360, C360 for Salesforce, etc.
- Expert level knowledge on Informatica MDM with multiple projects implementation experience
- Experience in a Pre-sales or Post-sales consulting role, preferably in Enterprise software solutions (MDM, Data Integration, Data Quality, Cloud and Databases), ideally using Informatica products
- Proven technical knowledge of deployment of both Cloud and on-premise software solutions and architectures (Data Warehousing, Data Integration, Data Virtualization, Business Intelligence, Application Integration and Microservices)
- Track record of successfully managing customers and complex data management needs
- Experience with Informatica IDMC platform would be preferable
- Experience with AWS or Azure or GCP Cloud Ecosystem would be preferable
- Expert-level database skills in at least one (Oracle, SQL Server, DB2, Teradata, etc.)
Qualifications
What We’d Like To See:
- Expert level knowledge on Informatica MDM product suite required
- Experience in a Pre-sales or Post-sales consulting role, preferably in Enterprise software solutions (MDM, Data Integration, Data Quality, Cloud and Databases), ideally using Informatica products
- Proven technical knowledge of deployment of both Cloud and on-premise software solutions and architectures (Data Warehousing, Data Integration, Data Virtualization, Business Intelligence, Application Integration and Microservices)
- Track record of successfully managing customers and complex data management needs
- Experience with Informatica IDMC platform would be preferable
- Experience with AWS or Azure or GCP Cloud Ecosystem would be preferable
- Expert-level database skills in at least one (Oracle, SQL Server, DB2, Teradata, etc.)
Skills
Not specified
Benefits
Not specified
Pay
$150,100 - $227,000 annually
Schedule
Not specified