Senior Studio Leader - Healthcare

The Senior Studio Leader is responsible for establishing, growing, and leading NELSON's West Coast presence through a combination of business development, client leadership, team building, and project delivery excellence. This is a seller/doer leadership role requiring an individual who can develop new business opportunities, strengthen existing client relationships, and successfully deliver projects while building a high-performing studio team. The Senior Studio Leader serves as the Healthcare face of NELSON in the market, driving revenue growth, expanding market share, cultivating strategic relationships, and identifying emerging opportunities across key sectors. In partnership with Practice and Regional Leadership, this individual will recruit, mentor, and develop talent while creating a culture of accountability, collaboration, innovation, and client service. Success in this role is measured through revenue growth, profitability, client satisfaction, market visibility, team development, and the successful expansion of NELSON's West Coast business. Senior Studio Leader demonstrates the leadership skills necessary to strengthen existing client relationships and support the performance of the studio through assigned teams by creating a work environment where Teammates are engaged, excel in their abilities, and clients receive superior service. Ensuring Teammates receive the necessary support and opportunities for development and advancement, the Senior Studio Leader mentors and grows NELSON talent. Architecture license in California required. Extensive experience leading projects under HCAI jurisdiction, including an understanding of the permitting and construction processes, protocols, and requirements for project closeout is required. Attributes To Support The NELSON Culture Go All In. Own the Outcome. We go all in—with urgency, follow-through, and pride in the result.Be Direct. Be Respectful. Be Authentic. We keep it real—with clarity, candor, and care. Grow with Purpose. We embrace growth—through learning, coaching, and continuous improvement. Think Bold. Execute Smart. We think boldly—and pair ambition with discipline. Make Space for Everyone. We value you—and build a culture where people can thrive and do their best work. Qualifications To perform this job successfully, an individual must be able to perform each essential duty and responsibility satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Critical features of this job are described under the headings below. They may be subject to change at any time due to reasonable accommodation or other reasons. Required Knowledge And Skills Possess code knowledge and ensure team has incorporated permitting requirements into the deliverablesBasic knowledge of design, trends, construction methodology, materials application and manufacturer-supplier appropriatenessBasic knowledge of sustainability, integrated design and LEED, Well, EnergyStar guidelinesProficiency in DeltekProficiency in understanding of financial management conceptsProficiency in MS Office, including Word, Excel and Outlook Essential Duties and Responsibilities include the following. Other duties may be assigned: Leadership Build and scale a high-performing studio through strategic recruiting, mentoring, succession planning, and talent developmentFoster an entrepreneurial culture focused on growth, accountability, innovation, and client excellenceOrganize and prioritize tasks as needed to complete within the identified time frameManage expectations of project leads and Teammates, cast a vision for success of the studioEffectively communicate, both verbally and in writingLead by exampleFoster a positive studio environment and maintain harmony. Resolve conflict and have difficult conversations with Teammates, peers, upper management and/or clients when necessaryProvide opportunities to utilize individual’s strengths for their professional development as well as team performanceConduct employee performance evaluations within studio on an annual basis and provide feedback to the Practice Leadership Team; recommend salary increases for teammates with Business LeaderAdvise Practice Leadership of project lead performance and team(s) dynamic on a quarterly basisSet goals with project leads and create opportunities to achieve these goalsDeliver feedback to inspire continuous learningDevelop project leads in core responsibilities for their roleMentor all Teammates in the execution of their responsibilitiesProvide studio performance feedback to Practice LeadersDevelop network to support the recruiting efforts for the firmExtensive experience leading teams of various sizes and skillset, as well as projects of significant complexity with successTrack record of success building diverse teams and cross functional project delivery teamsExcellent communication skills in written, verbal and presentation formatsExemplary mentorship and leadership capabilitiesSenior Studio Leader’s responsibilities include managing multiple studios or multiple teams within a studio crossing multiple geographies Resource Management Meet weekly with the project leads to ensure all work is progressing as scheduled. Provide direction to project leads to resolve issues that are project related or between TeammatesAssist project leads in rebalancing workload between teams if necessary, final authority over delegation of client/account assignments and/or project assignmentsEvaluate teams’ skills and provide staffing recommendations to Practice LeadershipParticipate in the staffing process; assist with seeking new talent and conduct interviews with Practice LeadershipEnsure internal reporting is completed in Deltek on time. (i.e. time sheet approvals, project planning and pipeline projections as applicable)Manage studio utilization to meet targets and ensure a balanced workloadBe knowledgeable about projects within the teamsCoordinate with Practice Leadership when staffing decisions affect both parties’ initiatives Technical Ensure project leads within studio are following NELSON protocol for QA/QC; provide QA/QC support as necessaryGuide project leads in utilizing all NELSON resources within their office, within the team/account, and across the network to deliver quality technical and/or creative designSupport the initiative of the local/regional Technical Leader; share experiences within the studio to inform best practices that will benefit the firmPrioritize and effectively meet deadlines, delegate tasks and provide high-quality service to clients Project Delivery Prepare project budgets and mentor/support Teammates to follow them; teach Teammates to prepare them on their ownPrepare proposals, define scope and estimate fees that are easy to understand and ensure profitabilityManage projects of a certain significance within the Studio and or when necessary to support workload and meet expected utilization targets Financial Management Review financial reports and utilize the data for evaluating positive performance and identify areas for improvement.Provide budget/proposal support including additional services and reallocations to manage project profitability.Review project budgets and coordinate regarding fees with peers to ensure profitability as well as consistency across studio and/or practice areaEnforce project planning and tracking by project leads and PMs in their usage of Deltek. Review monthly project plan updates to ensure project plans are current and on track.Ensure billings are current and completed by project leads and PMs within time frame.Assist in collecting AR and escalate issues with client which may delay payment to Practice LeadershipMentor Teammates on understanding the fundamentals of timesheet entries, project budgets, and the invoicing process.Ensure Team Leaders are managing their Teammate’s timesheets, utilization and billable percentage targets.Coordinate with Practice Leadership to forecast revenue annually and direct project leads to ensure projections are on track; correct course as needed to ensure revenue projections are met.Be actively engaged and proactive in monitoring revenue for Clients and/or accounts within local office as well as national teammates if applicable.Coordinate with peer Studio Leaders regarding client or practice specific revenue trends.Proven track record of managing teams with financial success (consistently hitting KPIs, meeting revenue targets, etc.)Superior working knowledge of KPIs on all projects including, but not limited to, effective multiplier, gross margin, profitability, realization, accounts receivableDrive metrics and lead projects teams to meet business needs and KPIs within studio as set by Business LeaderHighly skilled at defining scope of work, establishing project fees, and developing project budgetsExtensive experience working with legal on contracts and contract negotiations with Clients Client Service and Business Development Participate in professional organizations and events to increase firm’s profile; strive for a leadership role such as Committee chair assignments/board level positions for industry and commercial real estate organizations.Maintain relationships with existing clients and build relationships with new clients, including specific service delivery partner relationships and ability to “salvage” troubled Clients, accounts, and/or projects if needed.Attend client meetings and KPI (Key Performance Indicators) reviews with Account Leaders and Practice Leadership as requested.Keep a pulse on client satisfaction; maintain solid relationships with clients and solicit feedback on performance regularly.Support business development pursuits with Practice Leadership by meeting with potential Clients, responding to RFPs, interviewing for new business/projects, etc.Maintain and foster a diverse network of relationships with Clients, Consultants and Vendors to promote and support business development efforts.Work closely with Practice Leadership to drive revenue growth in market, region or service line. Certificates, Licenses Or Registrations Required Licensed in California required Education / Experience Bachelor’s degree in Interior Design or Architecture from an accredited University15+ years of experience working in the field of Interior Design and/or Architecture; or equivalent in appropriate education and experienceExtensive experience leading projects under HCAI jurisdiction including an understanding of the permitting and construction processes, protocols, and requirements for project closeoutExperience as a Team Director, Account Manager, and/or Project Manager required15+ years of relevant experience in a leadership role of this type or equivalentArchitecture license in California required National average salary range: $150,000-$250,000 (compensation factors are taken into consideration during the hiring process and are based upon years of relevant experience, qualifications/licensure, education, and location.) Additional compensation includes bonuses and benefits. Bonuses can include but are not limited to: Long Term Incentive Plan, Short Term Incentive Plan, Profit Sharing. Benefits of NELSON: (additional benefit details can be found at: nelsonworldwide.com/careers) 401(K) plan with company matchFull health benefits including medical, dental, and visionWellness program with rewards for healthy activitiesPet InsuranceOpportunities for career advancementPaid time off and holiday payPaid parental leaveFlexible working schedules and work from home options based on client’s needsProfessional Development including discretionary support and reimbursement for registrations, certifications, and membership to a professional organization NELSON and its related affiliates are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to age, race, color, ancestry, religion, sex, sexual orientation, gender identity or expression, transgender, national origin, status as a protected veteran, disability or any other classification protected by law. #PM #Hybrid