Senior Strategic Sourcing Manager
EchoStar Corporation · Littleton, CO · 2 wk ago
On-sitePurchasingFull-time
About the role
The successful candidate will be responsible for managing customer relationships and ensuring high levels of satisfaction.
Responsibilities
- Handle customer inquiries and complaints via phone and email
- Resolve issues and provide solutions to customer problems
- Follow up with customers to ensure their needs are met
- Conduct regular customer surveys to gather feedback
Requirements
- Bachelor's degree in Business Administration, Communications, or related field
- 2+ years of experience in customer service or a related field
- Excellent communication and problem-solving skills
- Ability to work independently and manage multiple tasks simultaneously
Qualifications
- Strong organizational and time management skills
- Proficiency in Microsoft Office Suite
- Experience with CRM systems is a plus
Skills
- Customer service skills
- Problem-solving abilities
- Effective communication skills
Benefits
- Competitive salary
- Health insurance
- 401(k) plan
- Paid time off
Pay
$50,000 - $60,000 annually
Schedule
Full-time position