Senior Strategic Program Manager
At Jack Henry, we’re more than a technology company—we’re a force for good in financial services. We’re redefining how community banks and credit unions connect with the people they serve. Our mission is rooted in people-inspired innovation, empowering financial institutions to deliver seamless, secure, and human-centered experiences. We deliver cutting-edge solutions that pave the way for the next generation of digital banking and payments, but our true impact begins with our associates.
About the role
Under minimal supervision, the Senior Strategic Project Manager manages the implementation, planning, execution, control, and closing of projects that cross divisional organizational boundaries, design and implement products affecting the entire corporation, or design and implement corporate processes. This role specifically supports projects within the Banking organization and requires experience working with one of Jack Henry's banking core solutions. This is a remote position; candidates must live within approximately a 70-mile radius of our office locations in Allen, TX; Lenexa, KS; Cedar Falls, IA; Birmingham, AL; Charlotte, NC; Louisville, KY; Springfield, MO; or Monett, MO.
Responsibilities
- Manages the development and implementation of new or upgraded products and/or the creation and implementation of corporate processes for the foundational cores.
- Manages operational readiness and client testing to prepare products for market.
- Monitors the project from initiation through delivery, including planning and directing schedules and monitoring budget/spending.
- Organizes cross-functional activities, ensuring completion of the project is on schedule and within budget constraints.
- Provides mentoring and support to other project managers in dealing with project management issues for their assigned projects.
- Demonstrates excellent project management skills and assists less experienced peers.
- May perform other duties as assigned.
Requirements
- Minimum of 6 years of project management or financial institution experience.
- Excellent knowledge of Microsoft Project or other scheduling tools.
Qualifications
- Project Management Professional (PMP) certification preferred.
- Bachelor's degree.
- Wide range of experience with the ability to resolve complex issues; works on complex and diverse projects.
- Analysis requires an in-depth evaluation of variable factors; exercises good judgment in selecting methods, techniques, and evaluation criteria for obtaining solutions.
- Excellent communication and customer interaction skills.
- Excellent knowledge and experience of the project management body of knowledge and industry project management practices.
- General knowledge of software development/IT practices and procedures.
- Able to assist/coach less experienced peers.
- Able to complete successful product design and implementation projects that are on schedule, within budget, and receive high customer satisfaction results.
- Able to meet deadlines.
- Able to use professional concepts and company objectives to resolve complex issues in creative and effective ways.
- Able to manage multiple projects at a time.
- Able to interact and communicate effectively with senior internal and external personnel.
Pay
The salary range for this position is $88,650–$130,000 and will be determined based on location and experience level.
Benefits
At Jack Henry, we live by the motto: "Do the right thing, do whatever it takes, and have fun." We offer comprehensive benefits designed to support your physical, mental, and financial health so you can thrive both personally and professionally. Our culture empowers us to rise to challenges, seek new opportunities, and support one another through change. We foster an environment where inclusion, sustainability, and community impact are core values. Explore more about our culture and commitment to our people, customers, community, environment, and shareholders on our Corporate Sustainability site.