Senior Strategic People Partner

Syncron is a leading SaaS company with over 20 years of experience, providing aftermarket solutions across supply‑chain optimization, pricing strategy, and service fulfillment (warranty, field service, service parts, knowledge management). With a global presence in the US, UK, Germany, France, Italy, Japan, Poland, India and headquarters in Sweden, Syncron partners with world‑leading manufacturers such as JCB, Kubota, Electrolux, Toyota, Renault and Hitachi.

About the Role

As a Strategic HR Business Partner you will partner with the global Sales and Customer‑Facing organization to build high‑performing, engaged teams that deliver meaningful outcomes for customers. You will translate business priorities into practical people solutions that enable growth, transformation, and operational excellence in a fast‑paced SaaS environment.

Responsibilities

• Partner with leaders across the organization to shape people strategies that accelerate business growth and customer success.
• Act as a trusted advisor, guiding leaders through organizational change, talent decisions, and business transformation.
• Build organizational capability through workforce planning, leadership development, succession planning, and organizational design.
• Coach leaders to create high‑performing, inclusive teams where people can grow, contribute, and do their best work.
• Lead key talent processes, including performance management, talent reviews, succession planning, and compensation planning.

Qualifications

• 10+ years of progressive HR experience, including partnership with senior leaders in commercial or customer‑facing organizations.
• Experience supporting Sales, Customer Success, Professional Services, or other revenue‑generating functions within a global business.
• Experience at Syncron is highly valued; for external candidates, high‑growth SaaS experience is strongly preferred.
• Strong commercial acumen with an understanding of subscription and customer‑centric business models.
• Proven success leading organizational transformation, talent strategy, workforce planning, and leadership development.
• Experience working in global, matrixed organizations with diverse teams and cultures.
• Spanish and/or Portuguese language skills.
• Knowledge of U.S. and LATAM employment law and international HR experience is a plus.

Skills

• Strategic thinking combined with a hands‑on approach.
• Ability to simplify complexity and drive accountability.
• Excellent advisory and coaching capabilities.
• Strong communication and influencing skills across matrixed environments.

Benefits

• Competitive base compensation: USD 150‑170 K.
• 401(k) plan with company match.
• Health, dental, and vision insurance.
• Remote working flexibility.
• Paid time off.