Senior Strategic Executive Assistant
Video is 90% of the world's data. Most of it is invisible to machines. TwelveLabs builds the intelligence layer to change that. Our multimodal AI models understand video the way humans do — across sight, sound, and motion — and power production-scale AI workloads across media, entertainment, sports, security, and government. We are a global company, headquartered in San Francisco with offices in Seoul, New York, and London, and employees around the world.
About The Role
We are looking for a Senior Executive Assistant to support our executive team, with the CEO as the clear priority focus. This is a high trust, high visibility role for someone who thrives on complexity, moves fast, and brings calm, sound judgment to a fast changing environment. You will be the CEO's right hand for scheduling, logistics, travel, and day-to-day operations, while also providing calendaring and travel support to other executives as needed. You'll be a key point of continuity across a global team spanning the US, the UK, and Korea. Candidates must be able to travel up to 10% of the time annually to attend conferences, off-site meetings, and other business-related events as required by the role.
Responsibilities
- Manage complex, shifting calendars across multiple time zones, prioritizing what matters most to the CEO's time first, and supporting other executives' calendars as needed
- Coordinate international travel for the CEO, including regular trips to Korea and other locations as the business requires, and provide travel support for other executives as needed
- Anticipate needs before they're asked, and handle ambiguity with good judgment
- Serve as a trusted point of contact for internal and external stakeholders on the CEO's behalf
- Prepare and organize materials for meetings, board sessions, and offsites
- Handle sensitive and confidential information with discretion
- Help keep the CEO organized, on time, and focused on the highest-leverage work
Qualifications
- 5+ years of experience as an Executive Assistant supporting senior leadership (CEO, C-suite, or Founder level), ideally somewhere that moved fast and grew quickly
- Built your career in the technology industry and know how to operate in that world
- Genuinely want to be in the room and excited to be in our San Francisco office
- Travel well and travel often, ready to join the CEO in Korea and wherever else the business takes him
- Judgment and discretion of someone who has been trusted with sensitive information before
- Write and speak with clarity and warmth, and know how to represent someone else's voice accurately
- Resourceful and adaptable, comfortable making decisions independently
- Bring a calm, grounded presence to chaos, manage up with confidence, and hold a lot of moving pieces at once
- Experience planning offsites, company summits, or executive retreats
- Comfort supporting more than one executive at a time, with the ability to prioritize ruthlessly when needs compete
Preferred Qualifications
- Korean language proficiency
- Experience supporting leadership at an AI company
- Experience supporting board meetings, from prepping materials to coordinating logistics and managing sensitive pre-read distribution
- Exposure to fundraising cycles and the scheduling and logistics that come with investor meetings
- Experience supporting a bicoastal or global leadership team, not just a single region
Benefits
- An open and inclusive culture and work environment
- Work closely with a collaborative, mission-driven team on cutting-edge AI technology
- Full health, dental, and vision benefits
- Extremely flexible PTO and parental leave policy. Office closed the week of Christmas and New Years
- Monthly wellness stipend
- Annual Learning & Development stipend to invest in your growth
- Global offices in San Francisco and Seoul, and coworking office memberships for remote team members
- VISA support where applicable
- Transportation stipend (SF onsite only)
- Daily lunch & dinner provided (SF onsite only)
Pay
Compensation Range: $140K - $165K