Senior Strategic Communications Consultant
About the role
We are seeking a Senior Strategic Communications Consultant to lead stakeholder engagement and communications efforts for client-facing projects in the technical sector. This role will serve as a central communications resource for high-visibility programs and business priorities, including support to a large program management office, stakeholder communications, and project-related messaging.
Responsibilities
- Lead communications for client-facing, billable strategic programs and initiatives, aligning cross-functional teams while coordinating with internal teams that support project execution and delivery.
- Develop and deliver clear, accurate, and audience-specific communications for key stakeholders, including updates, key messages, presentations, briefing materials, and talking points.
- Support program and project communication needs, including communication cadences, leadership updates, governance materials, and meeting support.
- Partner with technical leaders, project managers, and business stakeholders to ensure messaging is aligned, timely, and consistent.
- Identify communication risks or gaps and recommend practical approaches to improve clarity, engagement, and alignment to ensure client needs are met.
- Participate in client and project team meetings.
- Aid in research and data analysis, including conducting customer or stakeholder analyses.
- Track and accurately report hours spent on projects.
- Work with individuals at all levels, provide input to reports and other deliverables, execute multiple assignments, meet agreed deadlines, and adjust to changing client demands.
- Perform quality assurance on project deliverables.
- Demonstrate a firm understanding of business and implement opportunities for enhancing effectiveness and efficiencies on assigned projects and amongst team members.
- Communicate client needs to project managers.
Requirements
- Education and Experience: Must have a bachelor's degree or equivalent experience (degree in Communications, Public Relations, Journalism, English, Marketing, Business, Public Affairs, or a related field, or equivalent practical experience.) 6+ years of relevant professional experience.
- Professional certification preferred.
Knowledge, Skills, And Abilities
- Gain, retain, illustrate comprehension of learned communications knowledge and transfer knowledge to other members of the team.
- Mentor/coach entry-level consultants and hone technical skills in others.
- Actively listen to the needs of our clients by receiving shared information, determining context of the information provided and generating probing questions to better understand, retaining the information for future access, engaging and collaborating with sales team on potential opportunities, and responding with solutions.
- Accept change as part of business evolution to meet the needs of our clients, provide recommendations to enhance business, and drive change amongst colleagues and on assigned projects.
- Possess a firm understanding of key performance indicators and their significance to the business and take action to drive results amongst their department.
- Identify and consistently generate new business opportunities through utilizing established rapport and role as a subject matter expert with existing clients.
- Take responsibility for their actions, behaviors, decisions, and results and those of the team they lead.
- Utilize root cause analysis to improve performance.
- Understand departmental goals and holds self and team members accountable for keeping commitments and high standards.
- Acknowledge and learn from mistakes.
- Be dependable and consistent.
- Actively participate in daily activities.
- Demonstrate independent, objective, open-minded thinking with strong attention to detail and sound judgment.
- Display a proficient level of time management skills.
Benefits
- Medical insurance (PPO and HD)
- Dental and vision insurance
- Health Savings account (HSA)
- Flexible Savings Account (FSA)
- Life insurance
- Accidental death and dismemberment insurance
- Disability leave programs
- Parental leave program
- Paid holidays
- Paid vacation time
- Employee Assistance Plan (EAP)
- 401K plan with a generous company match
Company Overview
ABS Group is a global leader in marine and offshore classification and other innovative safety, quality, and environmental services. We are committed to the equal employment opportunity of our employees and prohibit discrimination against any employee or qualified applicant based on race, color, creed, religion, national origin, sex, gender identity, age, disability, marital status, sexual orientation, citizenship status or veteran status, or other non-work-related characteristics that may be protected under the law of the Federal Government or specific state employment laws.