Senior Strategic Communications Consultant

About the role

We are seeking a Senior Strategic Communications Consultant to lead stakeholder engagement and communications efforts for client-facing projects in the technical sector. This role will serve as a central communications resource for high-visibility programs and business priorities, including support to a large program management office, stakeholder communications, and project-related messaging.

Responsibilities

• Lead communications for client-facing, billable strategic programs and initiatives, aligning cross-functional teams while coordinating with internal teams that support project execution and delivery.
• Develop and deliver clear, accurate, and audience-specific communications for key stakeholders, including updates, key messages, presentations, briefing materials, and talking points.
• Support program and project communication needs, including communication cadences, leadership updates, governance materials, and meeting support.
• Partner with technical leaders, project managers, and business stakeholders to ensure messaging is aligned, timely, and consistent.
• Identify communication risks or gaps and recommend practical approaches to improve clarity, engagement, and alignment to ensure client needs are met.
• Participate in client and project team meetings.
• Aid in research and data analysis, to include but not limited to assisting with conducting customer or stakeholder analyses.
• Track and accurately report hours spent on projects.
• Work with individuals at all levels, provide input to reports and other deliverables, execute multiple assignments, meet agreed deadlines, and adjust to changing client demands.
• Perform quality assurance on project deliverables.
• Communicate client needs to project managers.

Requirements

Must have a bachelor's degree or equivalent experience (degree in Communications, Public Relations, Journalism, English, Marketing, Business, Public Affairs, or a related field, or equivalent practical experience.) 6+ years of relevant professional experience. Professional certification preferred.

Qualifications

• Ability to gain, retain, illustrate comprehension of learned communications knowledge, and transfer knowledge to other members of the team.
• Ability to mentor/coach entry-level consultants and hone technical skills in others.
• Ability to actively listen to the needs of our clients by receiving shared information, determining context of the information provided and generating probing questions to better understand, retaining the information for future access, engaging and collaborating with sales team on potential opportunities, and responding with solutions.
• Openly accept change as part of business evolution to meet the needs of our clients, provide recommendations to enhance business, and drive change amongst colleagues and on assigned projects.
• Possess a firm understanding of key performance indicators and their significance to the business and take action to drive results amongst their department.
• Possess a firm understanding of key performance indicators and their significance to the business and take action to drive results amongst their department.
• Utilize established rapport and role as a subject matter expert with existing clients to facilitate development of new business through identifying and consistently generating new business opportunities.
• Coach others on development of customer intimacy and new opportunities.
• Take responsibility for their actions, behaviors, decisions, and results and those of the team they lead.
• Utilize root cause analysis to improve performance.
• Understand departmental goals and holds self and team members accountable for keeping commitments and high standards.
• Acknowledge and learn from mistakes.
• Be dependable and consistent.
• Actively participate in daily activities.
• Demonstrate independent, objective, open-minded thinking with strong attention to detail and sound judgment.
• Display a proficient level of time management skills.

Skills and Abilities

• Working knowledge of the ABS Health, Safety, Quality and Environmental Management System.

Benefits

The Company provides an Employee Assistance Plan (EAP) that offers additional support in personal wellness, including work-life services. ABS Group also offers a 401K plan with a generous company match, subject to plan requirements.

About Us

We set out more than 160 years ago to promote the security of life and property at sea and preserve the natural environment. Today, we remain true to our mission and continue to support organizations facing a rapidly evolving seascape of challenging regulations and new technologies. Through it all, we are anchored by a vision and mission that help our clients find clarity in uncertain times. ABS is a global leader in marine and offshore classification and other innovative safety, quality, and environmental services. We're at the forefront of supporting the global energy transition at sea, the application of remote and autonomous marine systems, cutting-edge technical solutions, and many more exciting advancements. Our commitment to safety, reliability, and efficiency is ever-present, guiding our clients to safer and more efficient operations.

Our Benefits

• Medical insurance (PPO and HD)
• Dental and vision insurance
• Health Savings account (HSA)
• Flexible Savings Account (FSA)
• Life insurance
• Accidental death and dismemberment insurance
• Disability leave programs
• Parental leave program
• Paid holidays
• Paid vacation time

About Our Benefits

The Company provides an Employee Assistance Plan (EAP) that offers additional support in personal wellness, including work-life services. ABS Group also offers a 401K plan with a generous company match, subject to plan requirements.

Equal Opportunity

ABS and Affiliated Companies (ABS) will not pay a fee to any third-party agency without a valid ABS Master Service Agreement (MSA) authorized and signed by Human Resources. Any resume, CV, application, or other forms of candidate submission provided to any employee of ABS without a valid MSA on file will be considered property of ABS, and no fee will be paid.

Notice

This job description is not intended, and should not be construed, to be an all-inclusive list of responsibilities, skills, efforts or working conditions associated with the job of the incumbent. It is intended to be an accurate reflection of the principal job elements essential for making a fair decision regarding the pay structure of the job. #ogjs