Senior Strategic Accounts Manager- Hospitality

Accountabilities

• Lead strategic account growth initiatives by building executive relationships, expanding partnerships, and driving adoption across hospitality organizations.
• Create and strengthen executive-level relationships with hospitality brand leaders and key decision-makers responsible for product standards and specifications.
• Influence hospitality brand standards and approval programs to expand product adoption across national hotel organizations.
• Create and execute strategic growth plans for assigned accounts by identifying opportunities, strengthening partnerships, and increasing long-term market presence.
• Establish strategic agreements that support broader adoption opportunities across franchise groups and ownership networks.
• Lead complex initiatives from strategy development through implementation while coordinating internal teams and external stakeholders.
• Collaborate with marketing, product management, channel teams, and sales leadership to develop initiatives supporting hospitality growth objectives.
• Partner with regional sales teams and strategic account teams to translate brand-level strategies into actionable customer opportunities.
• Serve as a subject matter expert by supporting sales teams with insights into hospitality standards, customer strategies, and market opportunities.
• Represent the organization at industry conferences, trade shows, customer meetings, and networking events to build relationships and identify new opportunities.
• Analyze market trends, competitive activity, and customer feedback to provide recommendations that inform future business strategies.
• Manage travel and business development resources effectively while maintaining a high standard of professionalism and customer experience.

Requirements

• The ideal candidate is a strategic sales professional with experience managing enterprise accounts, building long-term partnerships, and influencing senior stakeholders.
• Demonstrated success creating strategic partnerships that deliver mutual business value and customer growth.
• Experience managing national or enterprise accounts within hospitality, commercial construction, building products, or related industries.
• Strong consultative selling, negotiation, presentation, and communication skills.
• Ability to manage large-scale initiatives involving multiple internal and external stakeholders.
• Strategic mindset with strong problem-solving abilities and a customer-focused approach.
• Ability to work independently while collaborating effectively with cross-functional teams.
• Proficiency with CRM platforms and Microsoft Office Suite.
• Willingness and ability to travel up to 70%, including approximately 3 to 4 overnight trips per month.
• Preferred experience working directly with hospitality brands, hotel organizations, architects, designers, ownership groups, distributors, or commercial construction professionals.
• Preferred knowledge of hospitality brand standards, specification processes, and commercial project cycles.

Benefits

• Competitive base salary range of $105,000-$165,000 USD.
• An annual bonus plan or role-based sales incentive plan based on performance.
• Comprehensive health and wellness benefits supporting employees’ overall wellbeing.
• A market-leading 401(k) program with company contribution.
• Flexible time off benefits to support work-life balance.
• Adoption assistance and family support programs.
• Product discounts and employee perks.
• Employee Resource Groups (ERGs) supporting inclusion and belonging.
• Remote, field-based work environment with flexibility and travel support.
• Opportunities to work with innovative products and high-growth market segments.